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# Digital Business Analyst - On Going Loyalty

- **Company:** Greene King
- **Location:** Branston, UK
- **Salary:** £18,000.0
- **Contract:** Temporary contract
- **Skills:** Agile Methodology, Customer Data Management, E-Business
- **Published:** September 8, 2026
- **Apply:** https://www.collegerecruiter.com/job/2845711802-digital-business-analyst-on-going-loyalty

## About the Role

* Proven experience in business analysis within a fast-paced digital environment.
 * Appreciation and acceptance of needing to work with ambiguity at times
 * Ability to work on more than one initiative at a time
 * Able to work both independently and collaboratively
 * Strong experience / understanding of customer reward or discount schemes, experience of customer interactions through gamification. Awareness and understanding of pricing and promotions and their interaction in a loyalty driven business.
 * Experience of leveraging customer data to increase customer engagement
 * Familiarity with Agile methodologies and hybrid delivery approaches.
 * Excellent communication and stakeholder management skills, with the ability to lead and shape workshops.
 * Relevant qualifications or working towards BCS Business Analysis certifications.

## Description

As a Digital Business Analyst, you will play a key role in shaping Greene King's digital future by analysing business needs and translating them into innovative solutions. You'll work closely with stakeholders to design processes and deliver digital products that enhance the pub experience., * Lead business analysis activities for digital projects and continuous improvement initiatives, being involved initiatives from start to end.

 * Gather and validate requirements from a wide range of stakeholders using best-practice techniques.
 * Own and document the requirements, business and system processes accurately, including 'as is' and 'to be' states, including non-functional requirements.
 * Collaborate with product teams and third-party vendors to design and deliver world-class solutions.
 * Build strong relationships across IT and the wider business to ensure successful delivery.


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