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# Database Officer

- **Company:** CharityJob
- **Location:** Greater London, UK
- **Contract:** Permanent contract
- **Skills:** Databases, Data Governance, Salesforce.Com, Data Streaming
- **Published:** September 8, 2026
- **Apply:** https://www.collegerecruiter.com/job/2840621504-database-officer

## About the Role

* Experience using Salesforce (ideally NPSP) or similar CRM
 * Strong experience managing data quality and integrity
 * Experience with data governance and compliance (GDPR)
 * Experience producing reports and insights for fundraising or engagement
 * Ability to work with both technical and non-technical stakeholders

Desirable

 * Experience working with external CRM/data partners
 * Experience supporting finance processes (e.g. income reconciliation)
 * Experience training or supporting colleagues
 * Knowledge of data protection law

## Description

You will lead the management, governance and development of our Salesforce CRM, ensuring that fundraising and engagement activity is underpinned by high-quality, reliable data.

This role combines:

 * Hands-on CRM management
 * Data governance and compliance
 * Systems and integration oversight
 * Insight and reporting for fundraising teams, * Maintain and improve data quality, accuracy and consistency
 * Lead data governance and GDPR compliance
 * Oversee data flows and integrations across systems
 * Deliver reporting, segmentation and insight
 * Support colleagues to use data effectively
 * Manage relationships with external CRM specialists


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