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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior TechOps Generalist - **Company:** Octopus Energy Ltd - **Location:** Leicester, UK (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Application Programming Interfaces (APIs), Android Software Development, Apple IOS, Apple Mac Systems, Software as a Service, Identity and Access Management, OAuth, Octopus Deploy, OpenID, Phishing, Security Assertion Markup Language (SAML), SAP Configuration, Scripting, Okta, Gsuite - **Published:** September 8, 2026 - **Apply:** https://www.collegerecruiter.com/job/2840673798-senior-techops-generalist ## About the Role We are very excited to be growing our small and efficient TechOps team at Octopus. We are looking for an ambitious, deeply knowledgeable and experienced TechOps Generalist to join our team, grow with the company, and ensure we do so in a secure and safe way., At least 5-7 years of solid enterprise IT experience. The technical bar is high; we use Okta, Kandji, Kolide, Zscaler, Meraki, and HiBob, amongst others. Experience implementing and customising these tools for Enterprise environments is expected. * Confidence in articulating and implementing technical ability, especially with enterprise-level SaaS tooling, customer support, and automation, both with peers and novice users. * A collaborative team player who shares progress and seeks help when needed. * Rich experience with scripting and using APIs to automate mundane tasks. * Comfort with ambiguity and juggling multiple responsibilities. * Experience managing multiple teams and stakeholders. * Experience deploying macOS, Windows, iOS, and Android at scale. * Experience administering and troubleshooting SSO technologies such as OAuth, OIDC, and SAML. * Deep experience with Identity & Access Management; ability to explain nuances of SAML, OIDC, and OAuth, and hands-on experience with SCIM provisioning. * Experience designing and installing office networks, including Cisco Meraki. * A conscientious approach, prioritising doing the right thing over the easy thing. ## Description * Provide day-to-day technical support to all areas of the business, ensuring employees can work efficiently. * Troubleshoot and fix a wide range of technical issues, from laptop faults and network problems to account provisioning failures and SSO issues. * Collaborate closely with the Security team to balance security, productivity, and user experience. * Identify opportunities to automate processes and improve the user experience. * Empower people to help themselves by designing and building self-service solutions. * Monitor and maintain technology in offices worldwide - networks, meeting rooms, printers, digital signage, CCTV, door access control. * Manage supplier relationships and procurement of SaaS and hardware. * Lead and manage complex technical projects with multiple stakeholders across the business. Examples of TechOps projects * Rollout of, and migration to, a new identity provider. * macOS and Windows MDM migration. * Rollout of a new device trust and posture compliance solution. * Replacement of insecure factors like SMS with phishing-resistant factors. * Office fit-outs, including network, AV, access control. * SaaS migrations for acquisitions, e.g., Microsoft 365 to Google Workspace. ## Related Videos - [Keeping applications secure by evolving OAuth 2.0 and OpenID Connect](https://www.wearedevelopers.com/videos/100152-keeping-applications-secure-by-evolving-oauth-2-0-and-openid-connect) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [Get started with securing your cloud-native Java microservices applications](https://www.wearedevelopers.com/videos/123-get-started-with-securing-your-cloud-native-java-microservices-applications) - [Delay the AI Overlords: How OAuth and OpenFGA Can Keep Your AI Agents from Going Rogue](https://www.wearedevelopers.com/videos/1637-delay-the-ai-overlords-how-oauth-and-openfga-can-keep-your-ai-agents-from-going-rogue) - [Delegating the chores of authenticating users to Keycloak](https://www.wearedevelopers.com/videos/1558-delegating-the-chores-of-authenticating-users-to-keycloak) - [Recruitment Reinvented: Bold strategies and the $10K signing incentive](https://www.wearedevelopers.com/videos/1068-recruitment-reinvented-bold-strategies-and-the-10k-signing-incentive) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again)