> Markdown version of [/jobs/ext/2795995-senior-it-support-analyst](https://www.wearedevelopers.com/jobs/ext/2795995-senior-it-support-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Senior IT Support Analyst

- **Company:** VIQU Ltd
- **Location:** Gloucester, UK
- **Experience:** Expert
- **Salary:** £35,000.0 - £37,500.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Azure, Cyber Security, Disaster Recovery, Hyper-V, Microsoft Dynamics, Microsoft Servers, Networking Basics, Microsoft SharePoint, VMware Infrastructure, Microsoft InTune, Information Technology, Vmware
- **Published:** September 8, 2026
- **Apply:** https://www.collegerecruiter.com/job/2840624095-senior-it-support-analyst

## About the Role

The ideal candidate will have hands on experience proving 2nd 3rd line support in a Microsoft environment, and capable of leading service management and project delivery., * Previous experience in a senior IT support position, managing 2nd to 3rd line tickets independently.

 * Hands on experience with Microsoft 365 administration, Intune, and Windows 11.
 * Exposure to Azure cloud, and virtual infrastructure (Hyper-V/ VMware).
 * Experience with security tools like Microsoft Defender.
 * Understanding of networking fundamentals.
 * Interest in automation and AI.
 * Strong communication and stakeholder management skills.
 * Experience with Dynamics 365 would be advantageous.

## Description

This role would report directly to the Head of IT, and will involve supporting a Microsoft-first environment with a strong focus on cloud, ITIL-led service delivery, ERP transformation, automation and cyber security., * Administer and optimise Microsoft 365 environment including Exchange Online, SharePoint, Teams as well as Azure cloud services.

 * Provide IT support to 300+ end users.
 * Implement and maintain Intune, AD and Entra ID solutions.
 * Assist with ongoing IT projects (e.g. Dynamics 365 implementation).
 * Conduct security assessments using Defender and maintain disaster recovery systems.


## Related Videos

- [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone)
- [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing)
- [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats)
- [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company)
- [Generating code with Angular schematics](https://www.wearedevelopers.com/videos/129-generating-code-with-angular-schematics)
- [Cyber Security: Small, and Large!](https://www.wearedevelopers.com/videos/259-cyber-security-small-and-large)

## Related Articles

- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)
- [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk)
- [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)