> Markdown version of [/jobs/ext/2797061-senior-ux-writer](https://www.wearedevelopers.com/jobs/ext/2797061-senior-ux-writer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior UX Writer - **Company:** JPMorgan Chase & Co. - **Location:** London, UK - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Service Design, Atlassian Tools, Figma - **Published:** September 8, 2026 - **Apply:** https://www.collegerecruiter.com/job/2840676759-senior-ux-writer ## About the Role We are looking for a Senior UX Content Writer to join us on a permanent basis via the Robert Walters consultancy. Your first assignment will be at JP Morgan Personal Investing. You should have extensive UX Content Writing experience and preferably with Financial services industry experience or other digital environment., * You are passionate about communicating clearly and making the complex simple. * You are skilled and highly experienced in developing new products and services as well as improving existing features and experiences. * You're a strong collaborator who can work across Design, Product, Engineering and Brand ensuring a consistent voice. * You can balance systematic, logical thinking with engaging storytelling. * Work collaboratively in a multi-disciplinary team of researchers, product designers, technologists and business experts to create new products and services. * You are customer-centric and commercially minded. * You have demonstrable experience improving a content team's ways of working. * Extensive experience writing and editing digital (UX) content. * Excellent communication skills, with native fluency in written and verbal English. * Experience in Figma and the Atlassian suite of software (Jira & Confluence) is desirable. * Experience in Financial Services, Banking or Investment is preferred, but not required. You will need to immerse yourself in this world with passion and curiosity. * If this sounds like an interesting opportunity to you, let's chat! Our recruitment process ensures you get everything you need to decide whether to work for one of the biggest names in global banking. ## Description * Leading the Content Design phases of multiple initiatives, from new product and service design to uplifts of our existing client experience. * Collaborating productively with designers, product managers and researchers to solve problems. * Connect customer journey needs with business goals, design direction and brand guidelines to create effective, intuitive content across our end-to-end client experience. * Working closely with our Controls, Compliance and Legal team to get the appropriate approvals in place for all of your content initiatives. * Develop messaging with attention to accessibility and meaning for different audiences. * Helping to improve our processes (e.g. helping to maintain and improve our style guide, our JIRA and confluence systems, our usage of AI and LLM tools, or our ways of working with key teams) * Champion the importance of effective content design with your stakeholders. * Take responsibility for the comprehension of the content you write. You'll work with our external research partner to test that target users understand your writing and the user experiences you work on. ## Related Videos - [What If We Designed Employee Experience Like a Customer Journey?](https://www.wearedevelopers.com/videos/1824-what-if-we-designed-employee-experience-like-a-customer-journey) - [Boost Productivity with AI: Figma & Playwright MCP Workflows - Aris Markogiannakis](https://www.wearedevelopers.com/videos/1768-boost-productivity-with-ai-figma-playwright-mcp-workflows-aris-markogiannakis) - [The Future of Developer Experience with GenAI: Driving Engineering Excellence](https://www.wearedevelopers.com/videos/1107-the-future-of-developer-experience-with-genai-driving-engineering-excellence) - [Developer Experience in the Age of AI](https://www.wearedevelopers.com/videos/1118-developer-experience-in-the-age-of-ai) - [Breaking Silos: Successful Collaboration Between Tech & Business Teams in Complex Enterprise Systems](https://www.wearedevelopers.com/videos/1623-breaking-silos-successful-collaboration-between-tech-business-teams-in-complex-enterprise-systems) - [The AI-Fluent Team: A Playbook for Driving Enterprise AI Transformation](https://www.wearedevelopers.com/videos/100068-the-ai-fluent-team-a-playbook-for-driving-enterprise-ai-transformation) ## Related Articles - [How to Tell if Something Was Written by ChatGPT](https://www.wearedevelopers.com/magazine/314-how-to-tell-if-something-was-written-by-chatgpt) - [A call for Guest Writers for the WeAreDevelopers Magazine](https://www.wearedevelopers.com/magazine/648-a-call-for-guest-writers-for-the-wearedevelopers-magazine) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [The future is here: How artificial intelligence is influencing UX design](https://www.wearedevelopers.com/magazine/65-the-future-is-here-how-artificial-intelligence-is-influencing-ux-design) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline)