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# Senior Solutions Engineer

- **Company:** N able
- **Location:** Edinburgh, UK
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Amazon Web Services, Microsoft Azure, Remote Backup Services, Cloud Computing, Cloud Storage, Disaster Recovery, Virtualization Technology, Comptia Server+, Veeam, Network Server, Vmware
- **Published:** September 8, 2026
- **Apply:** https://www.collegerecruiter.com/job/2845700102-senior-solutions-engineer

## About the Role

* 3+ years in Solutions Engineering, Backup Engineering, Technical Consulting, Professional Services, or a related data protection role.
 * Experience with backup and recovery platforms, disaster recovery, cloud backup, or BCDR solutions.
 * Strong understanding of backup methodologies, recovery objectives, retention policies, and data protection best practices.
 * Knowledge of servers, virtualization, Microsoft 365, cloud storage, networking, and endpoint environments.
 * Ability to assess backup health, identify coverage gaps, and recommend practical remediation steps.
 * Excellent communication, presentation, and customer-facing skills.
 * Strong troubleshooting and problem-solving abilities.
 * Experience working cross-functionally with Product, Engineering, Support, and Customer Success teams., * Experience supporting MSPs, IT service providers, or channel partners.
 * Experience with N-able Cove, Veeam, Acronis, Datto, Replibit, StorageCraft, or similar backup and recovery platforms.
 * Industry certifications such as Microsoft 365, Azure, AWS, VMware, CompTIA Server+, Network+, or Security+.

## Description

* Act as the primary technical advisor for customers using N-able Cove Data Protection.
 * Drive adoption and optimization of Cove backup, recovery, disaster recovery, and data protection capabilities.
 * Conduct backup architecture and data protection reviews, providing best-practice recommendations.
 * Guide customers on backup policy design, retention strategies, recovery testing, and operational maturity.
 * Support deployments across servers, workstations, Microsoft 365, and cloud-first backup environments.
 * Partner with Support and Engineering to troubleshoot backup failures, restore issues, and performance concerns.
 * Deliver technical workshops, enablement sessions, and data protection reviews.
 * Support renewals, expansions, and retention initiatives alongside Customer Success and Account Management.
 * Provide customer feedback to Product and Engineering to influence future Cove platform enhancements.
 * Serve as a data protection subject matter expert during escalations and strategic customer engagements.


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