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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior TechOps Generalist - **Company:** Octopus Energy Ltd - **Location:** Warwick-on-Eden, UK (Remote available) - **Experience:** Expert - **Salary:** £65,000.0 - £90,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Application Programming Interfaces (APIs), Android Software Development, Apple IOS, Apple Mac Systems, Software as a Service, Identity and Access Management, IT Management, Network Troubleshooting, OAuth, Octopus Deploy, OpenID, Phishing, Security Assertion Markup Language (SAML), Single Sign-On, Okta, Microsoft InTune, Gsuite, Firepower - **Published:** September 8, 2026 - **Apply:** https://www.collegerecruiter.com/job/2840674564-senior-techops-generalist ## About the Role We're looking for people with at least 5-7 years of solid enterprise IT experience. The technical bar is high. While we use Okta, Kandji, Kolide, Zscaler, Meraki and HiBob amongst others, we care about your understanding of the fundamentals of key SaaS tooling, but we also expect candidates to have significant experience implementing and customising these tools for Enterprise environments, so if you've lived in Entra and Intune? Awesome! * Confidence in articulating and implementing your technical ability, particularly with enterprise-level SaaS tooling, customer support and automation. The ability to do this both with your peers and novice users is vital * A team player - we don't want people who vanish and come back with perfect, completed work. You collaborate and work transparently and can identify who can help you, or needs your help * Rich experience and examples of scripting, using APIs to automating mundane and error-prone repetitive tasks * To be comfortable with a huge amount of ambiguity and spinning a lot of plates all at the same time * Experience working with multiple teams and managing multiple stakeholders * Experience managing and deploying macOS, Windows, iOS, and Android at scale * Experience administering and troubleshooting Single Sign-On (SSO) technologies such as OAuth, OIDC and SAML * Deep experience with Identity & Access Management. You should be able to explain the nuances of SAML, OIDC, and OAuth, and have hands-on experience with SCIM provisioning * Experience of designing and installing office networks - we use Cisco Meraki * A conscientious approach to everything you do and a passion for doing the right thing rather than the easy thing Don't think you check off every single box? We love hiring passionate people with a drive to learn. If you are an expert in some of these areas and is hungry to master the rest, get in touch and let us know where your strengths lie. ## Description We are very excited to be growing our small and efficient TechOps team at Octopus. We aren't looking for standard IT support - we are looking for an ambitious, deeply knowledgeable and experienced TechOps Generalist to join our team, to grow with the rest of the company, and ensure we are doing so in a secure and safe way. You will be a key partner in defining what TechOps is at Octopus. We will be continuing to shape this team to provide world class support to our employees, building our way out of problems with engineering firepower and undertaking transformational organisational change. We don't just "fix" things - we automate them out of existence. For us, a Generalist isn't about knowing a little of everything, it's a multi-disciplinary role for someone who's deeply experienced in many facets of Enterprise IT. Think multi-domain specialist - not Jack of all trades., * Provide delightful day-to-day technical support to all areas of the business, to ensure our incredible employees are able to do their job as efficiently as possible. Their problems are our problems * Troubleshoot and fix a wide range of technical issues, from laptop faults and network issues, to account provisioning failures and SSO problems * Collaborate closely with our Security team to ensure we strike the right balance between security, productivity and user experience * Continually find opportunities to automate our processes and improve the user experience * Empower our people to help themselves by designing and building self-service solutions * Monitor and maintain all the tech in our offices around the world - networks, meeting rooms, printers, digital signage, CCTV, door access control * Managing supplier relationships and the procurement process for SaaS and hardware * Lead and manage complex technical projects with multiple stakeholders from around the business. Examples of some TechOps projects include * Rollout of, and migration to, a new identity provider * macOS and Windows MDM migration * Rollout of a new device trust and posture compliance solution * The replacement of insecure factors like SMS with phishing-resistant factors * Office fit-outs, including tech like network, AV, access control etc * SaaS migrations for acquisitions e.g. Microsoft 365 to Google Workspace ## Related Videos - [Keeping applications secure by evolving OAuth 2.0 and OpenID Connect](https://www.wearedevelopers.com/videos/100152-keeping-applications-secure-by-evolving-oauth-2-0-and-openid-connect) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Delay the AI Overlords: How OAuth and OpenFGA Can Keep Your AI Agents from Going Rogue](https://www.wearedevelopers.com/videos/1637-delay-the-ai-overlords-how-oauth-and-openfga-can-keep-your-ai-agents-from-going-rogue) - [Let developers develop again](https://www.wearedevelopers.com/videos/463-let-developers-develop-again) - [Recruitment Reinvented: Bold strategies and the $10K signing incentive](https://www.wearedevelopers.com/videos/1068-recruitment-reinvented-bold-strategies-and-the-10k-signing-incentive) - [Advanced Cypress: custom assertions and tasks](https://www.wearedevelopers.com/videos/790-advanced-cypress-custom-assertions-and-tasks) ## Related Articles - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)