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# Performance Engineer

- **Company:** care.com
- **Location:** León, Spain
- **Contract:** Permanent contract
- **Skills:** Amazon Web Services, Microsoft Azure, Cloud Computing, Google Cloud, Large Language Models, Generative AI, Virtual Agents
- **Published:** September 8, 2026
- **Apply:** https://eurojobs.com/jobs/26636639/apply

## About the Role

* Experiencia demostrable en diseño, desarrollo e integración de soluciones conversacionales en entornos productivos.
 * Conocimiento sólido de Google Dialogflow, Agent Builder o plataformas equivalentes.
 * Experiencia en IA Generativa o IA Agéntica aplicada a experiencias conversacionales (RAG, LLMs, agentes, etc.).
 * Capacidad para definir soluciones técnicas, liderar iniciativas y participar en la toma de decisiones.
 * Alta autonomía, visión global y orientación a resultados.
 * Valorable experiencia en analítica conversacional y entornos cloud.

## Description

Formarás parte de proyectos end-to-end de implantación, evolución y mejora continua de soluciones conversacionales, participando en iniciativas innovadoras basadas en IA Conversacional y GenAI, con un alto grado de autonomía y responsabilidad técnica.

 * Diseñar, configurar y evolucionar soluciones conversacionales sobre Google Dialogflow, Virtual Agents y Conversational Agents / Agent Builder.
 * Definir flujos conversacionales, intents y estrategias de diálogo aplicando tecnologías como GenAI, RAG y LLMs.
 * Integrar soluciones conversacionales con sistemas de terceros y arquitecturas cloud (Google Cloud, Azure y/o AWS).
 * Resolver incidencias complejas, realizar troubleshooting avanzado y análisis de causa raíz (RCA).
 * Colaborar con fabricantes y coordinarte con equipos multidisciplinares para garantizar la calidad y evolución de las soluciones.
 * Analizar y optimizar KPIs conversacionales, impulsando la mejora continua y el cumplimiento de las mejores prácticas.


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