> Markdown version of [/jobs/ext/2800208-chief-technician-level-2-service-support-for-nato](https://www.wearedevelopers.com/jobs/ext/2800208-chief-technician-level-2-service-support-for-nato). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Chief Technician - Level 2 Service Support for NATO

- **Company:** Wlg
- **Location:** AMSTERDAM, Netherlands
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Software Debugging, Issue Tracking Systems, Vector Graphics, Information Technology
- **Published:** September 9, 2026
- **Apply:** https://www.careerjet.nl/job/nle52796b7105ce15871b662c3f2024e30/eaa

## About the Role

* A background in computer science or information technology, and the analytical habit that unusual, complex faults demand.
 * Second-line support experience in a service-managed environment, with a ticketing system and change process you have actually lived with.
 * Comfort in an integrated team of staff and contractors, and the discipline classified environments require.
 * Professional English, written and spoken.

## Description

WLG and our selected partners use cookies and similar technologies (together "cookies") that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics and marketing purposes.
See our to read more about the cookies we set.
You can withdraw and manage your consent at any time, by clicking "Manage cookies" at the bottom of each website page.
common--cookies--alert#acceptAll">Accept all cookies common--cookies--alert#disableAll">Decline all non-necessary cookies common--cookies--alert#openPreferences">Cookie preferences common--cookies--preferences#open" class="company-links bg-company-primary text-company-primary shadow-form inset-x-4 mb-4 rounded max-w-screen-sm p-4 overflow-auto max-h-[80vh] z-cookie-alert backdrop:bg-[rgba(0,0,0,0.6)] sm:p-10 sm:mb-auto fixed top-2">
Select which cookies you accept
On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly.
If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link "Manage Cookies", which is always available at the bottom of the site.
To learn more about what the different types of cookies do, how your data is used when they are set etc, see our .
Strictly necessary
These cookies are necessary to make the site work properly, and are always set when you visit the site. Vendors Teamtailor
common--cookies--preferences#handleCategoryToggle">
Analytics
These cookies collect information to help us understand how the site is being used. Vendors Teamtailor
common--cookies--preferences#handleCategoryToggle">
Marketing
These cookies are used to make advertising messages more relevant to you. In some cases, they also deliver additional functions on the site. Vendors Youtube
common--cookies--preferences#handleAccept">Accept these cookies common--cookies--preferences#handleDecline">Decline all non-necessary cookies
common--header--menu#toggle" data-common--header--menu-target="button" > Career menu
Employee Candidate Homepage
common--dropdown#toggle"> Share page
common--share#handleClick" data-provider="Facebook"> Facebook common--share#handleClick" data-provider="Twitter"> X common--share#handleClick" data-provider="LinkedIn"> LinkedIn
Service & Operations Management · Brunssum
Chief Technician - Level 2 Service Support for NATO with security clearance
Keep an intelligence support service running: level 2 support, patching, change boards and on-call, inside an integrated team in Brunssum.
careersite--jobs--form-overlay#showFormOverlay" data-careersite--jobs--form-overlay-target="coverButton"> Apply for this job
blocks--cover--scroll#handleScrollDown" title="Scroll to content">
A multinational defence organisation runs a support centre for its intelligence services and needs a chief technician inside the integrated team. This is second-line work with real ownership: you take the ticket, you understand the system behind it, and you see it closed.
What you would be doing

 * Responding to, categorising, documenting and resolving incidents, service requests, changes and requests for information through the ticketing toolset.
 * Installing, maintaining and monitoring the components of the supported services, including during operations, missions and exercises.
 * Escalating to third line where it belongs, and helping to troubleshoot and debug what you escalate.
 * Acting as the subject matter expert for the supported applications, for users and for communities of interest.
 * Applying patches and software updates, and coordinating the outages they need.
 * Taking part in the change advisory board for new releases, and in daily planning and reporting.
 * Sharing on-call duty on flexible shifts, so support starts earlier or later as operations require.


## Related Videos

- [Agile work at CARIAD – Creating a customer web application for controlling the vehicle ](https://www.wearedevelopers.com/videos/200-agile-work-at-cariad-creating-a-customer-web-application-for-controlling-the-vehicle)
- [Using AI Without Losing Your Skills](https://www.wearedevelopers.com/videos/2045-using-ai-without-losing-your-skills)
- [The State Of The Web](https://www.wearedevelopers.com/videos/225-the-state-of-the-web)
- [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail)
- [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company)
- [What I learned as a developer from accidents in space](https://www.wearedevelopers.com/videos/642-what-i-learned-as-a-developer-from-accidents-in-space)

## Related Articles

- [How to Find Tech Jobs in Amsterdam](https://www.wearedevelopers.com/magazine/279-how-to-find-tech-jobs-in-amsterdam)
- [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam)
- [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023)
- [The Netherlands – Europe’s powerhouse for software development?](https://www.wearedevelopers.com/magazine/31-the-netherlands-europe-s-powerhouse-for-software-development)
- [Software Developer Salary in The Netherlands [2023]](https://www.wearedevelopers.com/magazine/217-software-developer-salary-in-the-netherlands-2023)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)