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# IT-Supporter Windows - Hilden

- **Company:** Aschert & Bohrmann GmbH
- **Location:** Hilden, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Monitoring of Systems, Microsoft Office, Windows Servers, Information Technology
- **Published:** September 9, 2026
- **Apply:** https://aschert-bohrmann.de/jobs.php?refnr=298711

## About the Role

Erfolgreich abgeschlossene Berufsausbildung im IT-Bereich Berufserfahrung im IT-Support sowie im Umgang mit Windows-Servern von Vorteil Sicherer Umgang mit den gängigen MS-Office Anwendungen, idealerweise Erfahrungen im Umgang mit Ticket- und Monitoring-Diensten Kommunikationsgeschick, eine selbstständige und vorausschauende Arbeitsweise sowie Organisationsgeschick Service- und Kundenorientierung und Teamgeist

## Description

Verantwortung für den First Level Kundensupport überwiegend im Windowsumfeld Weiterleitung der Störungen an den Second Level Support Überwachung von Serverdiensten anhand des vorhandenen Monitoring Systems Erstellung von Dokumentationen Übernahme der Ticketbearbeitung


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