> Markdown version of [/jobs/ext/2800954-1st-2nd-level-supporter-m-w-bonn](https://www.wearedevelopers.com/jobs/ext/2800954-1st-2nd-level-supporter-m-w-bonn). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # 1st & 2nd Level Supporter (m/w) - Bonn - **Company:** Aschert & Bohrmann GmbH - **Location:** Bonn, Germany - **Contract:** Permanent contract - **Skills:** Microsoft Windows, IBM Notes, Microsoft Office, Information Technology, Extreme Programming - **Published:** September 9, 2026 - **Apply:** https://aschert-bohrmann.de/jobs.php?refnr=41801 ## About the Role Abgeschlossene Berufsausbildung im IT-Bereich Erste Berufserfahrung im oben genannten Aufgabengebiet Fundierte Kenntnisse in Windows 7 und XP Gute Kenntnisse der MS Office Anwendungen und Lotus Notes Selbstständige, vorrausschauende Arbeitsweise und Flexibilität Kommunikationsstärke, Stressresistenz und Serviceorientierung ## Description Kompetenter Ansprechpartner in allen IT-Fragen des täglichen Betriebs Beratung und Unterstützung der Anwender vor Ort Troubleshooting im Clients Bereich Technische Analyse und Behebung von Störungen im Bereich Server und Clients Betreuung der angeschlossenen Hardware Anwender Support ## Related Videos - [Demografie nutzen um jedem Bewerber das passende Angebot zu machen!](https://www.wearedevelopers.com/videos/836-demografie-nutzen-um-jedem-bewerber-das-passende-angebot-zu-machen) - [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing) - [What is quantum computing?](https://www.wearedevelopers.com/videos/481-what-is-quantum-computing) - [How Lufthansa Industry Solutions is preparing for the Quantum Age! ](https://www.wearedevelopers.com/videos/1443-how-lufthansa-industry-solutions-is-preparing-for-the-quantum-age) - [Successful talent development in tech: A joint journey of executives and talents](https://www.wearedevelopers.com/videos/1497-successful-talent-development-in-tech-a-joint-journey-of-executives-and-talents) - [Beyond Hiring: Building a Sustainable Talent Acquisition Engine at Deutsche Bahn](https://www.wearedevelopers.com/videos/1856-beyond-hiring-building-a-sustainable-talent-acquisition-engine-at-deutsche-bahn) ## Related Articles - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [Jobs in Germany for Americans](https://www.wearedevelopers.com/magazine/423-jobs-in-germany-for-americans) - [Finding Jobs in Germany](https://www.wearedevelopers.com/magazine/375-finding-jobs-in-germany) - [Best Companies to Work For in Germany: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/33-best-companies-to-work-for-in-germany-top-25-companies-in-2023)