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# Senior Technical Support Engineer - Automation & Escalations

- **Company:** Man Group
- **Location:** Greater London, UK
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Virtual Private Networks (VPN)
- **Published:** September 9, 2026
- **Apply:** https://www.collegerecruiter.com/job/2856362945-senior-technical-support-engineer-automation--escalations

## About the Role

Mentoring engineers and participating in on-call coverage are essential. The role emphasizes advanced troubleshooting for Windows, macOS, VPN and mobile devices, with experience in
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## Description

Man Group is seeking a Senior Technical Support Engineer in London to ensure the stability and performance of business-critical systems across front and back-office functions. You will lead root cause analysis, drive process improvements, and act as a key escalation point between Tech Support and senior stakeholders.


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