> Markdown version of [/jobs/ext/2801169-jira-servicenow-integration-developer](https://www.wearedevelopers.com/jobs/ext/2801169-jira-servicenow-integration-developer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Jira & Servicenow Integration Developer - **Company:** Test Triangle - **Location:** Worcester, UK - **Contract:** Permanent contract - **Skills:** JavaScript (Programming Language), Computer-Aided Design, Application Programming Interfaces (APIs), Agile Methodology, Application Integration Architecture, JIRA, Configuration Management Databases, Data Governance, Middleware, Information Technology Operations, JSON, Runbook, Software Deployment, Extensible Markup Language (XML), Scripting, Client Side Scripting, Boomi, Facebook Flow, Zapier, SOAPAPI, Enterprise Integration, Webhooks, Mulesoft, Servicenow - **Published:** September 9, 2026 - **Apply:** https://www.collegerecruiter.com/job/2856364264-jira--servicenow-integration-developer ## About the Role * Strong ServiceNow development experience (ITSM preferred). * Experience with third-party integration sand RESTAPIs. * ServiceNow Flow Designer, Business Rules, Script Includes, Client Scripts. * JavaScript development expertise. * Jira Administration and Jira Service Management. * Experience with Jira webhooks, automation rules, and workflow configuration. * API integration, JSON/XML pay load handling. * Agile /Scrum delivery experience. Preferred Skills * ServiceNow CSA/CAD certification. * Experience with Integration Hub. * Experience with middleware tools (MuleSoft, Boomi, Workato ,etc.). * ITIL Foundation certification. * Experience in enterprise transformation and service management programmes. ## Description We are seeking an experienced Jira-ServiceNow Integration Developer to design, develop, and support integrations between Atlassian Jira/Jira Service Management and ServiceNow platforms. The role will focus on automating workflows, synchronising tickets, incidents, changes, and service requests, and delivering seamless enterprise integrations using APIs and middleware technologies., * Design and implement bidirectional integrations between Jira and ServiceNow. * Develop REST/SOAPAPI-based integration sand automation workflows. * Configure ticket synchronisation for Incidents, Problems, Changes, Tasks, and Service Requests. * Build custom scripts, business rules, Flow Designer workflows, Script Includes, and integration components within ServiceNow. * Configure Jira automations, webhooks, and workflow transitions. * Troubleshoot integration issues and perform root cause analysis. * Collaborate withbusinessstakeholderstogatherrequirementsanddefineintegrationarchitecture. * Ensure security, audit, compliance, and data governance requirements are met. * Prepare technical documentation, runbooks, and knowledge transfer materials. * Support UAT, production deployments, and ongoing platform enhancements., * Jira Epic/Story/Task creation from ServiceNow requests. * Incident and Change synchronisation between platforms. * Automated status updates and two-way ticket synchronisation. * Integration of Agile development teams with IT Operations workflows. * CMDB and asset-related automation. Nice-to-Have for Intact Requirement * Jira to ServiceNow ticket migration experience. * ServiceNow API enablement and integration architecture experience. * End-to-end implementation of Jira-ServiceNow automated workflows. 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