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# Senior IT Infrastructure Engineer

- **Company:** Eastbourne Digifest
- **Location:** Eastbourne, UK
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Microsoft Online Services, Disaster Recovery, Information Technology Operations, Microsoft Software, Windows Servers, Windows PowerShell, Microsoft SharePoint, Wireless Telecommunications, Microsoft InTune, Information Technology
- **Published:** September 9, 2026
- **Apply:** https://www.collegerecruiter.com/job/2842868600-senior-it-infrastructure-engineer

## About the Role

* Significant infrastructure engineering experience across Microsoft 365, Windows Server, networking, endpoint management and identity and access technologies
 * Strong knowledge of Microsoft technologies including Entra ID, Active Directory, Intune, Exchange Online, Teams, SharePoint,OneDriveand Defender for Endpoint
 * Proven experience managing technical escalations and restoring critical services in a live operational environment
 * Experienceprovidingtechnical guidance, coaching and support within an infrastructure or technical support team
 * Strong understanding of infrastructure security, disaster recovery, businesscontinuityand operational best practice
 * Experience planning and delivering infrastructure changes, processimprovementsand service improvement activity
 * Excellent communication,troubleshootingand problem-solving skills
 * Experience using PowerShell or similar automation tools
 * A full UK driving licence and willingness to travel to our sites whenrequired

## Description

* Lead the maintenance and continuous improvement of our core IT infrastructure and operational services
 * Act as the senior escalation point for complex technical issues, majorincidentsand service disruptions
 * Providetechnical guidance, day-to-day coaching and mentoring to IT Operations Engineers
 * Drive infrastructure improvements that enhance security, resilience,performanceand operational efficiency
 * Lead or supporthighrisktechnical changes, ensuring robust planning, testing,implementationand postchange review
 * Support disaster recovery, businesscontinuityand operational governance activities
 * Work closely with suppliers and technology partners tomaintainservice quality and deliver successful outcomes
 * Contribute to infrastructure projects from design and implementation through to support transition and ongoing optimisation


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