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# IT-Supporter (m/w) 1st & 2nd Level - Köln

- **Company:** Aschert & Bohrmann GmbH
- **Location:** Köln, Germany
- **Contract:** Permanent contract
- **Skills:** Software Documentation, Issue Tracking Systems, Citrix Systems, Systems Integration
- **Published:** September 9, 2026
- **Apply:** https://aschert-bohrmann.de/jobs.php?refnr=95421

## About the Role

Abgeschlossene Ausbildung zum Fachinformatiker (m/w) Systemintegration oder vergleichbare Qualifikation Erste Berufserfahrung im IT-Support Sichere Kenntnisse der gängigen Hard- und Software Erste Kenntnisse in der Nutzung von Citrix Hohe Serviceorientierung, Engagement und Teamfähigkeit

## Description

Analyse von Fehlermeldungen vor Ort sowie Fehlerbehebung Aufstellung und Installation von Arbeitsplätzen, Telefonanlagen und Druckern Einbau, Ausbau und Austausch von Hardware Installation und Updates von Software Dokumentation mit Hilfe eines Ticketsystems


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