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# Salesforce Crm Functional Trainer & Adoption Consultant

- **Company:** Hays
- **Location:** Madrid, Spain (Remote available)
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Microsoft Dynamics, Salesforce.Com
- **Published:** September 9, 2026
- **Apply:** https://www.buscojobs.com.es/salesforce-crm-functional-trainer-adoption-consultant-en-madrid-ID-369245008

## About the Role

CRM & Functional Consulting
Salesforce CRM Functional Consulting
Sales Process expertise
Customer Service Process expertise
Contract Management Process expertise
Training & Adoption
End-user training delivery
User Adoption & Enablement
Workshop facilitation
Functional documentation and training material creation
Strong communication and presentation skills
AI & Modern Practices
Anthropic Claude (mandatory)
Spec Driven Development (SDD) (mandatory)
Nice to Have:
CRM Transformation Program experience
Change Management expertise
Salesforce Certifications
Microsoft Dynamics 365 Certifications
Train-the-Trainer experience
If you are interested or know someone who could be a good fit, please get in touch.

## Description

Hiring: Salesforce CRM Functional Trainer & Adoption ConsultantLocation:Madrid, Spain (Hybrid)Work Model:80% Onsite, 20% RemoteLanguage:Spanish (Native/C2 Mandatory)Para presentar una candidatura, simplemente lea la siguiente descripción del puesto y asegúrese de adjuntar los documentos pertinentes.Role Overview:We are looking for an experiencedSalesforce CRM Functional Trainer & Adoption Consultantto support business users in the effective adoption of a CRM platform.The role focuses on user training, change management, functional support, and adoption of Sales, Customer Service, and Contract Management processes.Key Responsibilities:Deliver onsite and remote training sessions to business users.Create and maintain training materials, user guides, and documentation.Conduct functional demonstrations and hands-on workshops.Provide functional support and resolve user queries.Drive user adoption and change management initiatives.Collaborate with business stakeholders and functional teams.Monitor training participation and gather user feedback.Report on training progress and adoption outcomes.xkdbapoRequired Skills:CRM & Functional ConsultingSalesforce CRM Functional ConsultingSales Process expertiseCustomer Service Process expertiseContract Management Process expertiseTraining & AdoptionEnd-user training deliveryUser Adoption & EnablementWorkshop facilitationFunctional documentation and training material creationStrong communication and presentation skillsAI & Modern PracticesAnthropic Claude (mandatory)Spec Driven Development (SDD) (mandatory)Nice to Have:CRM Transformation Program experienceChange Management expertiseSalesforce CertificationsMicrosoft Dynamics 365 CertificationsTrain-the-Trainer experienceIf you are interested or know someone who could be a good fit, please get in touch.


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