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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Support Technician - **Company:** CareerCircle - **Location:** Berwick, PA, United States - **Salary:** $43,680.0 - **Contract:** Temporary contract - **Skills:** Microsoft Excel, Artificial Intelligence, CompTIA Network+, Computer Networks, Data Centers, Linux, Issue Tracking Systems, Networking Hardware, Inventory Management Software, Network Troubleshooting, Linux Commands, Networking Basics, Salesforce.Com, Network Switches, Network Routing, Data Center Networking, Computer Equipment, Operational Systems, Hardware Infrastructure - **Published:** September 9, 2026 - **Apply:** https://www.careercircle.com/jobs/all/all/usa/pa/berwick/25c43052-345d-4bbe-bd9e-c83833d9ede1 ## About the Role Low Voltage Data Centers Communication Detail Oriented Microsoft Excel Customer Service CompTIA Network+, We are seeking motivated, detail-oriented individuals to join a growing technical support team. This role is an excellent opportunity for candidates with experience in cabling, hardware support, low-voltage installations, telecommunications, data centers, or IT support environments., Experience with Cat5 and Cat6 cabling Basic troubleshooting and technical support experience Microsoft Excel proficiency Strong customer service and communication skills Ability to document and track technical issues accurately, * CompTIA A+ Certification * CompTIA Network+ Certification * Help Desk experience * Technical Support experience * Data Center experience * Telecommunications experience * Low Voltage installation experience * Network troubleshooting experience * Hardware support experience, * Low Voltage Installation * Structured Cabling * Telecommunications * Data Centers * Construction * Warehouse Operations * Manufacturing * Logistics * IT Support * Hardware Deployment, * Lifting and moving equipment up to 35 pounds repeatedly * Standing and walking for extended periods * Bending, kneeling, climbing ladders, and working in active operational environments * Pushing and moving equipment, carts, and server racks as part of a team * Wearing required PPE when applicable * Working in varying environmental conditions __________________________________________________ Technical Skills Experience with: * Cat5/Cat6 Cabling * Microsoft Excel * Basic Networking Concepts * Ticketing Systems * Hardware Troubleshooting * Inventory Tracking Systems * Technical Documentation * End User Support, * Detail-oriented * Technically curious * Comfortable learning new technologies * Strong in customer service and communication * Able to adapt to changing priorities * Reliable and team-focused * Organized and process-driven, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. ## Description As a Technical Support Technician I, you will assist with troubleshooting technical issues, supporting end users, documenting incidents, and helping maintain critical infrastructure and operational systems., * Provide technical support to end users via phone, email, and support requests * Troubleshoot hardware, cabling, network, and connectivity issues * Research and resolve technical problems while meeting service expectations * Document, track, and update support tickets through resolution * Assist with equipment installation, maintenance, and inventory tracking * Support Cat5 and Cat6 cabling projects when required * Escalate complex technical issues to senior support teams * Maintain accurate records and documentation * Follow established procedures and standard operating practices * Work closely with operations, engineering, and support teams to resolve issues efficiently, Operations CompTIA A+ Low Voltage Data Centers Communication Detail Oriented Microsoft Excel Customer Service CompTIA Network+ Technical Issues Technical Support Business Valuation Telecommunications Category 6 Cabling Category 5 Cabling Structured Cabling Full Stack Development Artificial Intelligence Business Transformation Troubleshooting (Problem Solving) +0 Google IT Support Data Center Hardware Technician TEKsystems Berwick, PA*On-Site Linux Writing Operations Leadership Linux Commands Lifting Ability Problem Solving Technical Support Computer Hardware Computer Networks Safety Procedures Business Valuation Networking Hardware Full Stack Development Data Center Operations Artificial Intelligence Business Transformation Troubleshooting (Problem Solving) +0 Google IT Support Salesforce Admin Salesforce Developer Data Center Technician TEKsystems Berwick, PA*On-Site Operations Cleanliness Fiber Optics Patch Panels Communication Copper Cabling Professionalism Network Routing Network Switches Inventory Staging Business Valuation Structured Cabling Hardware Materials Networking Hardware Network Engineering Data Center Networks Packaging And Labeling Full Stack Development Data Center Operations Artificial Intelligence Business Transformation Troubleshooting (Problem Solving) +0 ## Related Videos - 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