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# IT-Supporter/in - Großraum Köln

- **Company:** Aschert & Bohrmann GmbH
- **Location:** Köln, Germany
- **Contract:** Permanent contract
- **Skills:** Remote Infrastructure Management, Data Logging
- **Published:** September 9, 2026
- **Apply:** https://aschert-bohrmann.de/jobs.php?refnr=71211

## About the Role

Abgeschlossene Informatikausbildung oder vergleichbare Qualifikation Erste Berufserfahrung im IT-Support Gute Englischkenntnisse Sehr gute Kenntnisse über gängige Hard- und Software Kunden- und lösungsorientierte Arbeitsweise, gute Kommunikation und freundliches Auftreten

## Description

Durchführung des IT- Supports sowohl telefonisch als auch per Fernwartung Entgegennahme von Störungsmeldungen Datenerfassung und -klassifizierung im Ticketsystem Installation und Konfiguration von Software Beratung und Unterstützung der Anwender bei der Störungsbehebung


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