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# Junior 1st & 2nd Level Support - Bonn

- **Company:** Aschert & Bohrmann GmbH
- **Location:** Bonn, Germany
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Microsoft Office, Information Technology
- **Published:** September 9, 2026
- **Apply:** https://aschert-bohrmann.de/jobs.php?refnr=176351

## About the Role

Erfolgreich abgeschlossene Berufsausbildung im IT-Bereich und vergleichbare Qualifikation Erste Berufserfahrung im 1st & 2nd Level Support Sicherer Umgang mit dem MS-Office-Paket Kundenorientierte und lösungsorientierte Arbeitsweise Teamgeist sowie Kommunikationsstärke

## Description

Annahme und Klassifizierung eingehender IT-Störungsmeldungen Übernahme des 1st und 2nd Level Supports im Bereich Hard- und Software Erfassung der eingehenden Störungen im System Eigenständige Analyse von Fehlermeldungen sowie Fehlerbehebung


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