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# IT Supporter/in (1st & 2nd Level) - Köln

- **Company:** Aschert & Bohrmann GmbH
- **Location:** Köln, Germany
- **Contract:** Permanent contract
- **Skills:** Windows Servers, Citrix Systems, Operational Systems
- **Published:** September 9, 2026
- **Apply:** https://aschert-bohrmann.de/jobs.php?refnr=61201

## About the Role

Abgeschlossene Berufsausbildung im IT Bereich Fundierte Berufserfahrung im Bereich IT-Support, insbesondere beim aktuellen Windows Server Betriebssystemen Sehr gute Kenntnisse in der Anwendung von Citrix Gute Englischkenntnisse Vorausschauende Arbeitsweise ,Kommunikationsstärke und Serviceorientierung

## Description

Support im 1st & 2nd Level Bereich Umfangreiche Betreuung der Anwender vor Ort Durchführung von Umstellungen nach ITIL Unterstützung bei der Störungsbehebung Analyse und Dokumentation von aufgetretenen Fehlersituationen


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