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# IT-Support-Spezialist - Bonn

- **Company:** Aschert & Bohrmann GmbH
- **Location:** Bonn, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Office, Systems Integration, Information Technology
- **Published:** September 9, 2026
- **Apply:** https://aschert-bohrmann.de/jobs.php?refnr=339161

## About the Role

* Abgeschlossene Berufsausbildung im IT-Bereich, z. B. Fachinformatiker (m/w/d) für Systemintegration oder vergleichbar
 * Erfahrung im IT-Support, insbesondere in der Fehlerdiagnose und -behebung
 * Kenntnisse in Windows-Betriebssystemen, Office 365 und grundlegenden Netzwerktechnologien
 * Hohe Serviceorientierung, Kommunikationsstärke und Teamfähigkeit
 * Bereitschaft, sich in neue Technologien einzuarbeiten

## Description

Annahme und Bearbeitung von IT-Anfragen im 1st- und 2nd-Level-Support Installation, Konfiguration und Wartung von Hard- und Software Fehlerdiagnose und -behebung bei technischen Problemen Dokumentation der Supportfälle und Weiterleitung an Fachabteilungen Schulung und Unterstützung von Mitarbeitenden bei IT-Fragen


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