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# IT Support Specialist - Mönchengladbach

- **Company:** Aschert & Bohrmann GmbH
- **Location:** Mönchengladbach, Germany (Remote available)
- **Contract:** Permanent contract
- **Skills:** Software Requirements Analysis, Software Systems, Information Technology, Operational Systems, User Accounts
- **Published:** September 9, 2026
- **Apply:** https://aschert-bohrmann.de/jobs.php?refnr=345851

## About the Role

Abgeschlossene Ausbildung im IT-Bereich oder vergleichbare Qualifikation Erste Erfahrungen im IT-Support von Vorteil Technisches Verständnis und lösungsorientiertes Denken Sicherer Umgang mit gängigen Betriebssystemen und IT-Tools Sehr gute Deutschkenntnisse, Englischkenntnisse von Vorteil

## Description

Annahme und Bearbeitung von IT-Anfragen im 1st- und 2nd-Level-Support Installation, Konfiguration und Wartung von Hard- und Software Analyse und Behebung von IT-Störungen sowie Dokumentation der Vorgänge Unterstützung bei der Einführung neuer IT-Lösungen und Schulung der Mitarbeitenden Pflege und Verwaltung von IT-Systemen und Benutzerkonten


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