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# Application Support Engineer

- **Company:** Levrara Consulting Group
- **Location:** London, UK
- **Contract:** Permanent contract
- **Skills:** CA Workload Automation Ae, Banking Software, Batch Processing, Oracle WebLogic Server, Databases, Oracle Databases, Oracle (Applications), Oracle SQL Developer, Release Management, Shell Script, Software Deployment, PL-SQL, SQL Databases, Oracle Flexcube, Software Troubleshooting, Swift (Programming Language), Restful APIs, Control M
- **Published:** September 9, 2026
- **Apply:** https://www.collegerecruiter.com/job/2856376880-application-support-engineer

## About the Role

The successful candidate will have direct experience working with Oracle FLEXCUBE in a production environment, alongside strong Oracle database, SQL/PLSQL and Unix/Linux skills., * Hands-on Oracle FLEXCUBE / FCUBS experience is essential.

 * Previous experience in application support or production support within a banking environment.
 * Strong Oracle SQL and PL/SQL skills.
 * Experience working with Unix/Linux environments.
 * Good understanding of core banking processes and production operations.Experience supporting batch processing and EOD/BOD cycles.
 * Strong troubleshooting, incident management and root cause analysis skills.
 * Experience with application releases, upgrades and production deployments.

Experience with Oracle WebLogic, shell scripting, Autosys/Control-M, SWIFT, REST APIs or other Oracle Banking applications/modules would be advantageous.

## Description

We are supporting a well-established international bank in the appointment of an Oracle FLEXCUBE Application Support Engineer to join its London technology team. This is a hands-on technical role responsible for supporting the bank'sOracle FLEXCUBE core banking environment, ensuring the stability, availability and performance of critical banking applications., * Provide L2/L3 application and production support for Oracle FLEXCUBE and associated banking applications.

 * Investigate and resolve production incidents, application errors and system performance issues.
 * Support EOD/BOD and batch processing, identifying and resolving failed or delayed processes.
 * Use Oracle SQL and PL/SQL to investigate application and database issues.
 * Perform root cause analysis and implement appropriate fixes and preventative measures.
 * Support application releases, upgrades, patches and production deployments.
 * Monitor application availability, performance and interfaces with downstream/upstream systems.
 * Work with infrastructure, database, development and business teams to resolve technical issues.
 * Liaise with Oracle and other third-party vendors where required.
 * Maintain technical documentation, operational procedures and support runbooks.
 * Participate in change, incident and problem management processes.


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