> Markdown version of [/jobs/ext/2806518-it-engineer-southampton](https://www.wearedevelopers.com/jobs/ext/2806518-it-engineer-southampton). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Engineer -Southampton - **Company:** Global Technology Solutions Ltd. - **Location:** Southampton, UK - **Contract:** Permanent contract - **Skills:** Backup Devices, System Configuration, Disaster Recovery, RAID, IBM Notes, Microsoft Office, System Center Configuration Manager, Remote Access Technology, User Environment Management, Virtual Environment, Servicenow - **Published:** September 9, 2026 - **Apply:** https://www.collegerecruiter.com/job/2842869832-it-engineer-southampton ## About the Role * Good general understanding of IT principles, including Networks, Hardware and Domains. * Working knowledge of Microsoft Office and Lotus applications. * Good working knowledge of Windows 10/11 and related software and applications. * Strong experience troubleshooting End User Computing (EUC) hardware and software. * Knowledge of mobile devices, particularly BlackBerry and iPhone. * Experience building, configuring, replacing and troubleshooting EUC hardware. * Good understanding of data backup techniques. * Familiarity with virtual environments, Mobile Device Management (MDM) and VPN technologies. * Familiarity with Microsoft SCCM is advantageous. * Knowledge of ITIL and experience working within an ITIL environment. * Experience using ServiceNow. * Excellent customer-facing and communication skills. * Logical and analytical approach to problem solving. ## Description We are seeking two Backfill Engineers for short-term onsite assignments. Prior to onboarding, shortlisted candidates will be required to attend an interview. Before accessing the customer site, engineers must: * Successfully complete the Sterling Background Verification (BGV). * Complete the onboarding process. * Have the required Personal Protective Equipment (PPE). If the engineer does not already have PPE, it will need to be procured. A valid manual driving licence is mandatory. The Sterling background check includes: * Criminal Record Check (last 7 years) * Employment Verification (last 5 years) * Educational Verification * Global Sanctions Check * Motor Vehicle Record Check The onboarding and vetting process is comprehensive and requires prompt and full cooperation with the vetting agency., Provide support for the Customer's Audio-Visual systems and equipment located within: * Meeting rooms * Training rooms * Visualization and 3D rooms * Collaboration areas * Customer offsite locations and events Stock Management / Asset Management Maintain accurate and timely information for all Configuration Items (CIs) and peripherals managed by the Service Provider as they are transferred to the Customer as part of the service. Support will be provided during local business hours. A portion of these services may be performed remotely where applicable. Shipping, Disposal & Data Wiping Support Services Provide shipping, secure disposal, and certified data wiping services in accordance with customer processes and security requirements. VIP Support Provide priority support to designated Customer VIP users, ensuring a clearly differentiated and expedited service experience. Dawn Raid Support Provide operational support during a Dawn Raid. A Dawn Raid is an event in Europe where officials from the European Commission and/or competition authorities from Member States may arrive unannounced at Customer offices or employees' homes to collect evidence as part of an antitrust investigation. Mobility Support Provide support for mobile devices and mobility-related services. Business Continuity Planning (BCP) Provide operational support (with the Customer retaining overall coordination responsibility) for: * Disaster Recovery and BCP emergency response activities. * Annual BCP testing at local sites. * Cyber BCP exercises and incident response. * Cyber BCP preparedness activities. ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [What is quantum computing?](https://www.wearedevelopers.com/videos/481-what-is-quantum-computing) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london)