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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Product Owner - **Company:** GSK - **Location:** London, UK - **Contract:** Permanent contract - **Skills:** Agile Methodology, Artificial Intelligence, Data Analysis, DevOps, Human-Computer Interaction, Machine Learning, Software Engineering, Chatbots, Data Analytics, Virtual Agents, Veeva, GXP - **Published:** September 9, 2026 - **Apply:** https://jobs.creativepool.com/jobs/Product-Owner-job-in-London.178590 ## About the Role * Experience as a Product Owner or product leader in a complex, regulated environment, with a track record of independently owning vision, roadmap, and prioritisation at sub-portfolio or programme scale. * Strong understanding of study start-up, site management, or related clinical trial operational processes, including internal operational tools and platforms. * Demonstrated ability to lead through influence rather than authority, bringing together business, technology and vendor partners to deliver transformational outcomes. * Clear communicator who can operate credibly across operational, strategic, and technical audiences, bridging the language of technology and business effectively. * Track record of using data to drive decisions and demonstrate outcomes. * Familiarity with GxP compliance requirements and regulated product delivery. * Demonstrated ability to apply AI tools and technologies to improve product management effectiveness, accelerate delivery, and drive business outcomes. * Experience identifying and delivering opportunities where AI transformed processes, products, or user experiences rather than simply automating existing activities., * Hands-on experience with platforms such as Veeva or equivalent clinical trial site management or contracting tools. * Experience with AI or ML solutions in regulated environments, including associated validation and governance requirements. * Comfort operating in ambiguity, shaping strategy and requirements where direction is emerging rather than fully defined. Skills: Agile Methodology, Cross-Functional Teamwork, Data Analysis, Design Thinking, DevOps, Prioritization, Product Development Research, Product Roadmapping, Project Management, Return on Investment (ROI), Software Development, Strategy Deployment, User Experience (UX), User Interface (UI) Design ## Description The Product Owner is expected to lead with an AI-first mindset, applying AI as the default approach to discovery, analysis, decision-making, product design, and delivery. The role requires continuously challenging existing processes and assumptions, identifying opportunities where AI can simplify, automate, augment, or fundamentally transform how clinical trial sites and operational teams work. Reporting to the Senior Director, this role combines deep domain expertise with strong stakeholder leadership, financial accountability, and product management excellence. Product Strategy & Delivery: * Own the product strategy, backlog, and delivery roadmap across your sub-portfolio of site and operations-facing processes, including feasibility, study start-up, contracting, budgeting, essential document collection, monitoring, etc. * Partner with business stakeholders to drive prioritisation, investment decisions, and trade-offs, including financial oversight of your product portfolio. * Use data, AI-driven insights, and performance metrics to identify opportunities, demonstrate value, inform decisions, and continuously optimise product outcomes. * Represent your domain in portfolio-level planning and governance, ensuring technology priorities are well understood and supported at leadership level. * Own product adoption and value realisation, ensuring capabilities are not only delivered but embedded into business processes but continuously improved Stakeholder Partnership & Influence: * Partner closely with Development Operations to understand user needs, shape product direction, identify opportunities for process improvement and innovation, building a shared ownership of priorities and outcomes. * Partner with DevTech CMO delivery teams and technology vendors to ensure increments are delivered to quality and on time, holding internal and external teams accountable for outcomes. * Connect your sub-portfolio to the broader ecosystem of strategic Programmes, ensuring site management capabilities form a unified, data-centric digital landscape AI-First Approach: * Apply AI as the default approach across all aspects of product management, using AI to accelerate discovery, analysis, prioritisation, design, delivery, testing, adoption, and measurement of value. * Design products and capabilities that are AI-native where appropriate, leveraging conversational interfaces, intelligent agents, predictive insights, recommendations, and automation to improve user outcomes. * Stay abreast of emerging AI technologies and industry trends, evaluating how new capabilities can be applied safely and effectively within GSK's clinical trial ecosystem. * Drive responsible AI adoption, ensuring appropriate governance, validation, transparency, risk management, and regulatory compliance in a GxP environment. Quality, Compliance & Governance: * Ensure product releases and process changes meet GxP compliance requirements and are supported by effective change management. * Apply privacy, data, and AI governance principles from the outset, ensuring high-quality systems of record and timely management of risks and issues. ## Related Videos - [Blueprints for Success: Steering a Global Data & AI Architecture](https://www.wearedevelopers.com/videos/1577-blueprints-for-success-steering-a-global-data-ai-architecture) - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) - [Building Products in the era of GenAI](https://www.wearedevelopers.com/videos/827-building-products-in-the-era-of-genai) - [DevOps Maturity Check – a way to balance autonomy and alignment](https://www.wearedevelopers.com/videos/58-devops-maturity-check-a-way-to-balance-autonomy-and-alignment) - [User 1st! Technology 2nd! Stop building AI nobody uses - start delivering real business outcomes](https://www.wearedevelopers.com/videos/100337-user-1st-technology-2nd-stop-building-ai-nobody-uses-start-delivering-real-business-outcomes) - [#90DaysOfDevOps - The DevOps Learning Journey](https://www.wearedevelopers.com/videos/548-90daysofdevops-the-devops-learning-journey) ## Related Articles - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [What is product discovery and why do developers need it?](https://www.wearedevelopers.com/magazine/517-what-is-product-discovery-and-why-do-developers-need-it) - [What is Agentic Programming and Why Should Developers Care?](https://www.wearedevelopers.com/magazine/625-what-is-agentic-programming-and-why-should-developers-care) - [The Prompt Engineer ✍️](https://www.wearedevelopers.com/magazine/216-the-prompt-engineer) - [MLOps – What’s the deal behind it?](https://www.wearedevelopers.com/magazine/125-mlops-what-s-the-deal-behind-it) - [Now is the time for industrialized software development](https://www.wearedevelopers.com/magazine/601-now-is-the-time-for-industrialized-software-development)