> Markdown version of [/jobs/ext/2808061-it-support-engineer](https://www.wearedevelopers.com/jobs/ext/2808061-it-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Support Engineer

- **Company:** Motorway
- **Location:** Brighton and Hove, UK
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Cloud Computing, Networking Basics, Microsoft InTune, Information Technology, Casper Suite, Gsuite
- **Published:** September 9, 2026
- **Apply:** https://startup.jobs/it-support-engineer-motorway-co-uk-9969323

## About the Role

* 1-2 years of hands-on experience in an IT support or helpdesk role, with a solid foundation in supporting both macOS and Windows in a business environment.
 * A natural ability to troubleshoot and problem-solve, taking full ownership of issues from the moment they're reported to their resolution.
 * Exceptional communication and interpersonal skills, with the ability to explain technical concepts clearly and patiently to colleagues at all levels.
 * Experience working within a modern, cloud-first tech stack, including exposure to or a strong desire to master:
 + Identity & Device Management: SSO, MDM (Jamf, Intune), Google Workspace etc.
 + Infrastructure & Tools: Basic networking, AV systems, cloud telephony, and service desk ticketing software.
 * A proactive and collaborative spirit; comfortable working autonomously while also thriving as a key player within a team.
 * A genuine passion for technology and a constant drive to learn, develop new skills, and implement improvements

## Description

As an IT Support Engineer, you'll be the friendly and knowledgeable face of IT, providing the essential support that keeps our 400+ team members productive and happy. In our modern, cloud-first environment, you won't just be closing tickets; you'll manage the full employee IT lifecycle, maintain critical systems, and contribute to key projects. We're looking for a proactive problem-solver who is empowered to research, suggest, and implement improvements that have a real impact on the business., * Provide friendly and effective technical support to the entire team, ensuring colleagues feel well-cared for through clear, proactive communication.

 * Dive deep into troubleshooting and resolving technical issues, making sure everyone has the right equipment and knowledge to excel at their jobs.
 * Use your passion for technology to proactively suggest and implement improvements that enhance our IT systems and make work better for everyone.
 * Skillfully prioritise and manage your time, balancing daily support tasks with your contributions to essential, long-term IT projects.
 * Take initiative to continuously explore, learn, and develop your technical skills and experience.


## Related Videos

- [Green Cloud Computing](https://www.wearedevelopers.com/videos/592-green-cloud-computing)
- [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone)
- [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing)
- [Fingerboard to Keyboard: Transposing One Profession to Another](https://www.wearedevelopers.com/videos/868-fingerboard-to-keyboard-transposing-one-profession-to-another)
- [Autism in Tech](https://www.wearedevelopers.com/videos/427-autism-in-tech)
- [Leverage Cloud Computing Benefits with Serverless Multi-Cloud ML ](https://www.wearedevelopers.com/videos/78-leverage-cloud-computing-benefits-with-serverless-multi-cloud-ml)

## Related Articles

- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers)
- [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london)