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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Manager, Technology - **Company:** States Of Guernsey - **Location:** Skipton, UK - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Amazon Web Services, Microsoft Azure, Business Systems, Cloud Computing, DevOps, Disaster Recovery, Cloud Services, Data Strategy - **Published:** September 9, 2026 - **Apply:** https://www.collegerecruiter.com/job/2842870397-senior-manager-technology ## About the Role * Significant technology leadership experience, typically gained over 10-15 years or more in progressively senior roles. * Proven success delivering technology strategy and operational excellence in complex environments. * Experience within Financial Services or another highly regulated industry. * Strong understanding of modern technology ecosystems including cloud platforms, infrastructure, service management and operational support. * Demonstrable experience leading technology operations, platform services or infrastructure functions. * Experience managing large-scale technology change and transformation initiatives. * Strong stakeholder management skills with the ability to influence at senior leadership and executive level. * Experience managing third-party vendors and strategic technology suppliers. * Ability to balance strategic priorities with hands-on operational leadership in a fast-paced environment., * ITIL v4 certification or equivalent. * CISSP, CISM or similar security qualification. * Cloud certifications such as Microsoft Azure or AWS. * Experience of technology business management (TBM) or technology financial management frameworks. * Knowledge of risk management, governance and audit practices. ## Description We are seeking an experienced and forward-thinking Senior Manager - Technology to lead the delivery, operation and continuous improvement of our technology platforms, infrastructure and technical services. As a key member of the Technology Leadership Team, you will play a critical role in translating business strategy into technology outcomes, ensuring that services are secure, resilient, scalable and cost-effective. Working closely with stakeholders across the business, you will drive operational excellence, support strategic transformation initiatives and help shape the future technology landscape. This is an excellent opportunity for a technology leader who combines strategic vision with hands-on operational expertise and is passionate about delivering reliable, modern technology services within a regulated environment., Technology Operations & Service Delivery * Lead the end-to-end delivery of technology services across infrastructure, networks, platforms, end-user services and core business systems. * Ensure high levels of availability, performance and resilience across all technology services. * Own and continuously improve IT Service Management (ITSM) processes, including incident, problem, change and service request management. * Drive adoption of modern service management practices, including monitoring, observability, automation and proactive operational management. * Foster a service reliability mindset across technology teams. Platform, Infrastructure & Cloud * Oversee infrastructure, hosting and cloud services, ensuring platforms remain secure, scalable and cost-effective. * Support the development and execution of cloud and platform strategies. * Champion modern infrastructure practices, including automation, DevOps alignment and infrastructure-as-code methodologies. * Ensure effective lifecycle management and optimisation of technology platforms. Security, Risk & Operational Resilience * Maintain and enhance the organisation's technology security posture. * Lead cybersecurity monitoring, controls and incident response activities. * Oversee Business Continuity Planning and Disaster Recovery capabilities, ensuring resilience targets are achieved. * Embed operational resilience principles and ensure services remain within agreed impact tolerances. * Act as the senior escalation point for major security and resilience incidents. Governance, Risk & Compliance * Develop and maintain technology policies, standards and procedures aligned with regulatory requirements and best practice. * Ensure effective first-line risk ownership within Technology. * Lead internal and external audit activities, delivering successful outcomes and continuous improvement. * Maintain robust documentation, controls and compliance processes. Financial & Supplier Management * Manage technology operational budgets and support strategic planning activities. * Develop strong relationships with third-party suppliers and service providers, ensuring performance and contractual obligations are met. * Lead technology procurement activities and contribute to vendor strategy. * Drive cost optimisation initiatives while maximising value from technology investments. Strategic Leadership * Support the CIO in shaping and delivering the Technology, Digital and Data strategy. * Contribute to technology transformation programmes, digital innovation and AI adoption initiatives. * Build strong partnerships with business stakeholders and technology teams to align services with organisational objectives. * Provide regular reporting and insight on service performance, risks, security, resilience and operational effectiveness. ## Related Videos - [Blueprints for Success: Steering a Global Data & AI Architecture](https://www.wearedevelopers.com/videos/1577-blueprints-for-success-steering-a-global-data-ai-architecture) - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) - [Hacking Your Vacation: Using Data for Fun](https://www.wearedevelopers.com/videos/585-hacking-your-vacation-using-data-for-fun) - [Leverage Cloud Computing Benefits with Serverless Multi-Cloud ML ](https://www.wearedevelopers.com/videos/78-leverage-cloud-computing-benefits-with-serverless-multi-cloud-ml) - [#90DaysOfDevOps - The DevOps Learning Journey](https://www.wearedevelopers.com/videos/548-90daysofdevops-the-devops-learning-journey) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [7 Cloud Computing Trends Coming in 2025 for Developers](https://www.wearedevelopers.com/magazine/412-7-cloud-computing-trends-coming-in-2025-for-developers) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)