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# IT Support Engineer

- **Company:** teampool Personalberatung
- **Location:** Salzburg, Austria (Remote available)
- **Salary:** €35,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple IOS, Apple Mac Systems, Microsoft Office, Information Technology, User Accounts
- **Published:** September 10, 2026
- **Apply:** https://www.teampool.com/de/fuer-bewerber/job-details/XZYLM?source=2

## About the Role

* Abgeschlossene IT- Ausbildung oder Berufserfahrung im IT Bereich
 * Erfahrung im Microsoft- (Windows & MS Office) und Apple -Umfeld (macOS & iOS)
 * Gute Englisch- und Deutschkenntnisse in Wort und Schrift für die Kommunikation mit den Usern
 * Teamfähigkeit und gute Kommunikationsfähigkeiten, um erfolgreich mit verschiedenen internen und externen Partnern zusammenzuarbeiten
 * Zusätzliche Sprachkenntnisse von Vorteil

## Description

* Professionelle Annahme und Abwicklung von IT-Support-Anfragen via Ticketsystem und Telefon
 * Schulung der Anwender in den IT Systemen für die optimale Nutzung im Unternehmen
 * Zentrale Verwaltung von Benutzerkonten und Zugriffsrechten
 * Bereitstellung von schnellen Erstlösungen im Remote Support für die Anwender
 * Installation und Konfiguration von Software sowie Lizensierung


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