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# ICT Support Medewerker

- **Company:** InWork
- **Location:** Nieuwegein, Netherlands
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Information Technology
- **Published:** September 10, 2026
- **Apply:** https://www.werk.nl/nl/vacatures/71268823

## About the Role

* Je hebt minimaal een mbo 3- of mbo 4-opleiding afgerond, bij voorkeur richting ICT; - * Je begrijpt de basis van Microsoft 365, Windows en gebruikersbeheer; - * Je onderzoekt graag waarom een technisch probleem ontstaat; - * Je werkt nauwkeurig en voelt je verantwoordelijk voor jouw meldingen; - * Je communiceert pr...

## Description

Als ICT Support Medewerker los je problemen met accounts, applicaties en hardware op. Je bewaakt jouw tickets, houdt gebruikers op de hoogte en schakelt waar nodig een specialist in. Zo groei je uit tot een zelfstandige supportprofessional. - Je analyseert incidenten en bepaalt zelfstandig de juiste vervolgstappen; - Je lost problemen op met Microsoft 365, Windows, accounts en apparatuur; - Je bewaakt de prioriteit en voortgang van jouw openstaande tickets; - Je controleert of een oplossing werkt voordat je een melding afsluit; - Je legt oplossingen vast en deelt jouw kennis met collega's.


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