> Markdown version of [/jobs/ext/2813045-head-of-network-operations](https://www.wearedevelopers.com/jobs/ext/2813045-head-of-network-operations). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Head of Network Operations - **Company:** HIVED LTD - **Location:** Greater London, UK - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Network Planning and Design, Computer Network Operations, Data Analytics - **Published:** September 10, 2026 - **Apply:** https://www.collegerecruiter.com/job/2847387893-head-of-network-operations ## About the Role * 7+ years in operations management across logistics, last-mile, or eCommerce. Line haul transportation experience is preferable * Strong people manager with experience in managing and supporting large and dencentralised teams * Experience running both build and execution environments, preferably within a logistics setting * Proven track record of building SOPs and managing KPIs through a team * Data-driven, structured problem-solver with a continuous improvement mindset. ## Description As the Head of Network Ops, you are accountable for the execution of HIVED's first and middle-mile network. You are responsible for the overarching performance of our Network Operations team, managing a 24/7 operation across multiple shifts. Your role is to ensure that we are hitting the right balance of high quality in our collections network against Cost Per Collected parcel, ensuring that our managers and associates have the leadership, resources, and processes needed to run a world-class network. You take point on developing the function to be scaleable and automated across multiple geographies., * Overseeing the key deliverables of the Network ops team, challenging outputs where appropriate to ensure processes are being followed * Represent the NOps team to key internal and external stakeholders. You are the voice of NOps to the rest of the business, representing the function up to exec level, and being the face of HIVED to shippers and other external stakeholders * Create a high performing team with clear accountabilities and development plans * Act as key point of escalation for all Network Ops related issues * Define operating rhythms, frameworks, and cadences for the Network Ops function * Support the Netowrk Director with budgeting and adherence to plan exercises * Define and own the vision and strategy for the Network Ops team * Ensure the strategic priorities of the exec board and ops leadership team are being adhered to within Network Ops * Develop the long-term strategy and roadmap for the Network Ops function to meet the demands of the business as HIVED scales * Work with functional leaders (eg in Run Time Ops) to develop best practices and ways of working * Provide input into the Planning team around network design and key decision making areas Cross-Functional Working * Work with other senior leaders in the business (i.e. CCO, SVP Central Ops) to ensure that teams are collaborating in the correct manner and that the appropriate demands of each function are being met * Balance competing needs of our haulage and parcel businesses to ensure the needs of both are met * Maintain a strong culture of compliance and safety for our collections on the road in collaboration with the Transport team, * We Are Kind - We leave our egos at the door and aren't afraid to make difficult decisions. We must never confuse kindness with being "nice" - kindness requires us to be fair, consistent and work together to move HIVED forward. * We Are Tenacious - We fight every day to keep the customer promise, for every parcel entrusted to us. No matter how hard it gets or whatever stands in our way, we are relentless in our pursuit of excellence. * We Are Curious - We never settle, constantly challenge convention and are never afraid to ask why. We believe there is always more to learn, always a better way, and that we're always only just getting started. * We Are Resourceful - Resources are scarce and our business depends on our ability to use resources wisely. Waste is the enemy. We strive to do more with less, be more efficient and make the most of what we have., * Read how HIVED raised $42M to transform parcel delivery with AI and all-electric logistics network * Check the Impact Reports for 2024 and 2025 ## Related Videos - [PySpark - Combining Machine Learning & Big Data](https://www.wearedevelopers.com/videos/44-pyspark-combining-machine-learning-big-data) - [Edit Your Future: Queerverse Radical AI](https://www.wearedevelopers.com/videos/909-edit-your-future-queerverse-radical-ai) - [AI beyond the code: Master your organisational AI implementation.](https://www.wearedevelopers.com/videos/1248-ai-beyond-the-code-master-your-organisational-ai-implementation) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Empowering Retail Through Applied Machine Learning](https://www.wearedevelopers.com/videos/976-empowering-retail-through-applied-machine-learning) - [How Data is Shaping our Games](https://www.wearedevelopers.com/videos/176-how-data-is-shaping-our-games) ## Related Articles - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)