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# GA IT TSS Contract at Georgia Local Candidates Only

- **Company:** FIRSTNET GLOBAL LLC
- **Location:** Atlanta, GA, United States
- **Experience:** Experienced
- **Salary:** $62,400.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, IBM AIX, Big Data, Data Centers, Linux, Disaster Recovery, Multi-protocol Systems, Job Scheduling, Microsoft Office, Network Control, TCP/IP, Wide Area Networks, Computer Network Operations, Computer Network Technologies, Social Network Analysis, Information Technology, Network Server, Server Operating Systems & Platforms, Control M
- **Published:** May 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=891bcd98f37baa93

## About the Role

Do you have experience in Windows?, Two-year degree/certificate in Information Technology or equivalent work experience
2+ years of experience in a large Data Center environment
Experience with Network Operations Center (NOC) support
Experience with Production Control and automated job schedulers
Hands-on experience with Control-M and TPE/BPE Manager
Knowledge of LAN/WAN, MPLS, TCP/IP, and SNA networking technologies
Experience supporting HVAC, UPS, generators, and electrical systems in a data center
Familiarity with change, incident/problem, and asset management processes
Experience with AIX, Linux, and Windows distributed servers
Strong understanding of ITIL methodologies
Proficiency with Microsoft Office applications, Experience supporting State or Federal government environments
Significant experience in enterprise computer operations and data center support
Strong background in disaster recovery and business continuity operations

## Description

We are seeking an experienced IT Technical Support Specialist / Computer Operations Analyst to support enterprise data center and network operations for a large-scale environment. The ideal candidate will monitor production systems, environmental controls, network availability, and security systems while ensuring uninterrupted statewide access and operational stability. This role requires hands-on experience with data center infrastructure, production control, automated job scheduling, and incident management processes., Monitor BPE/TPE transactions and enterprise production systems
Support Network Operations Center (NOC) activities and statewide connectivity
Monitor and maintain data center environmental systems including HVAC, UPS, generators, and electrical systems
Ensure data center security, fire detection, and suppression systems are functioning properly
Manage production control processes and automated job scheduling tools such as Control-M
Coordinate with hardware and software vendors for maintenance and support activities
Support incident, problem, change, and asset management procedures following ITIL practices
Monitor distributed server environments including AIX, Linux, and Windows systems
Ensure printed output and operational deliverables meet quality standards
Assist with business continuity and disaster recovery operations


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