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# 2nd Line IT Support & Incident Specialist

- **Company:** Advanced UK, A Xerox Business Solutions Company
- **Location:** Nuneaton, UK
- **Contract:** Permanent contract
- **Skills:** Active Directory, VMware ESX Servers, Windows Servers, Network Support
- **Published:** September 10, 2026
- **Apply:** https://www.collegerecruiter.com/job/2833343150-2nd-line-it-support--incident-specialist

## About the Role

Ideal candidates have strong customer-facing communication, deep knowledge of IT infrastructure, and hands-on experience with Windows servers, Active Directory, VMware ESXi, and security best
#J-18808-Ljbffr

## Description

Xerox Holdings Corporation in the United Kingdom is seeking an experienced Technical Analyst to join our on-site team in Nuneaton. You will provide level 2 IT support for key incidents, perform desktop, server and network maintenance, and mentor 1st line engineers in a fast-paced service desk environment.


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