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# Network Support Engineer - Telecommunications

- **Company:** Hamilton Barnes
- **Location:** Wakefield, UK
- **Salary:** £45,000.0
- **Contract:** Permanent contract
- **Skills:** Routing, Juniper, Network Support, Fortinet, Firepower, Cisco
- **Published:** September 10, 2026
- **Apply:** https://www.collegerecruiter.com/job/2859586696-network-support-engineer-telecommunications

## About the Role

* Solid T3 network engineering background, MSP environment strongly preferred
 * Cisco routing and switching experience, CCNA level as a baseline (current cert not required)
 * Hands-on Fortinet experience, FortiGate and FortiSD-WAN in a managed service environment
 * Strong customer-facing communication skills, you're confident, clear, and calm under pressure
 * Comfortable owning difficult situations with enterprise customers, this role requires resilience and professionalism
 * End-customer background considered for candidates with strong technical depth

## Description

Join a well-established managed service provider with a dedicated platinum support team serving strategic enterprise customers. The organisation is looking for a T3 Network Engineer to handle complex escalations, challenging technical issues, and high-value customer environments., * Own T3 escalations across a portfolio of high-value enterprise customers, connectivity and CPE focus, no voice

 * Support and manage Cisco routing, switching, and Firepower firewall environments
 * Support and manage Fortinet FortiGate and FortiSD-WAN deployments
 * Work across secondary technologies including Meraki and Juniper where required
 * Be the senior technical authority when things get complex, escalation stops with you
 * Communicate confidently and clearly with senior customer stakeholders under pressure
 * Cisc, routing, switching, Firepower
 * Fortinet, FortiGate, FortiSD-WAN
 * Meraki, Juniper (secondary)
 * Connectivity and CPE focus, no voice


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