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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Analyst - **Company:** Nexus - **Location:** London, UK (Remote available) - **Salary:** £75,000.0 - £85,000.0 - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Software as a Service, Regression Testing, Standard Sql, Risk Management Information Systems, Strategies of Testing, Swift (Programming Language), Servicenow - **Published:** September 10, 2026 - **Apply:** https://www.nexusjobs.com/jobs/apply/?id=607-1 ## About the Role Must have at least 3 to 5 years experience at supporting 1st / 2nd Line Treasury systems or financial systems support, * 2-5 years' experience in 1st / 2nd Line Treasury systems or financial systems support * Understanding of Treasury processes (payments, liquidity, settlements) * Experience with incident management and ITIL processes * Strong analytical and troubleshooting skills Desirable * Experience in FIS Integrity System * Basic SQL or data interrogation capability * Exposure to SWIFT, APIs, and integration technologies * Experience supporting UAT or testing cycles Qualifications * Degree in Finance, IT, or related discipline * ITIL Foundation (preferred) * Experience with FIS Integrity or similar Treasury and Risk Management systems is highly desirable * A proactive attitude and ability to adapt to a hybrid work environment ## Description The Client is ideally looking to recruit at least 1 years experience of working with and supporting FIS Treasury and Risk Management System FIS Integrity. This is a 2^nd level implementation and support position. Operational Platform Monitoring & Treasury Process Assurance Ensures uninterrupted execution of Treasury-critical processes and protection of daily cash positioning, payment execution, and cut-off compliance. *Monitor Treasury systems, interfaces, and scheduled jobs (EOD, SOD, intraday processes) * Oversee payment flows across SWIFT, API, EBICS, and bank platforms * Validate inbound data (bank statements, market data, trade feeds) * Execute operational runbooks for failed processes and controlled reprocessing * Perform daily checks and controls including cash position validation and transaction completeness Incident Management & Treasury Service Continuity Protects Treasury operations by restoring service rapidly when incidents threaten payments, liquidity visibility, or regulatory obligations. * Log, classify, and prioritise incidents in ServiceNow based on Treasury business impact * Perform structured triage and initial diagnosis * Resolve standard issues within SLA using approved knowledge base and runbooks * Escalate complex or cross-system issues to L3 with full technical and business diagnostic context * Support major incident management processes and incident bridge calls Cash, Position & Exposure Data Integrity Ensures integrity of cash, position, risk, exposure, and hedge data used in Treasury decision-making, external reporting, and audit processes. * Validate transaction, position, balance, and exposure data across Treasury systems * Identify and resolve discrepancies impacting liquidity confidence and risk accuracy Support reconciliation processes and ensure audit-ready completeness of financial data Testing & Release Support with Treasury Assurance Ensures Treasury readiness and outcome protection for system changes and SaaS releases. * Support execution of business testing, UAT, and regression testing * Validate operational outputs resulting from system changes * Assist in business readiness checks prior to release or cutover ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Trunk-Based Development at Scale: Real-World Insights from a High-Traffic Luxury E-Commerce Platform](https://www.wearedevelopers.com/videos/1435-trunk-based-development-at-scale-real-world-insights-from-a-high-traffic-luxury-e-commerce-platform) - [How building an industry DBMS differs from building a research one](https://www.wearedevelopers.com/videos/768-how-building-an-industry-dbms-differs-from-building-a-research-one) - [Microservices architecture as a key element in building trading systems for global finance markets](https://www.wearedevelopers.com/videos/1196-microservices-architecture-as-a-key-element-in-building-trading-systems-for-global-finance-markets) - [SMART Test Automation - the experience of legacy transformation](https://www.wearedevelopers.com/videos/100215-smart-test-automation-the-experience-of-legacy-transformation) - [Leveraging Storybook for Component Driven Development outside of your classic Component Library.](https://www.wearedevelopers.com/videos/975-leveraging-storybook-for-component-driven-development-outside-of-your-classic-component-library) ## Related Articles - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london) - [Data Analyst Salary in Switzerland](https://www.wearedevelopers.com/magazine/276-data-analyst-salary-in-switzerland) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk)