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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Specialist - **Company:** AGGIE SUITES - **Location:** Greensboro, United States - **Experience:** Starter - **Contract:** Temporary contract - **Skills:** Bioinformatics, Cyber Security, Web Development, Monitoring of Systems, IT Management, Information Technology Operations, LISTSERV, Network Service, Web Pages, Enterprise Software Applications, Information Technology - **Published:** September 10, 2026 - **Apply:** https://jobs.ncat.edu/hr/shibboleth ## About the Role Preferred Years Experience, Skills, Training, Education Minimum: * Associates degree in a relevant field of study or a combination of education and experience * Basic computer skills, including proficiency with Microsoft Office applications (Word, Excel, Outlook). Preferred: * Bachelor's degree in computer science, Information Technology, or related discipline * Two years of relative experience., 3. * Please indicate your years of experience as a help desk technician/technology support technician. + Less than 1 year + 1 - 2 years + 2 - 3 years + 3 years or more 4. * Please describe your proficiencies with various computer technology systems and software programs such as Microsoft Word, Excel, PowerPoint, Banner, AggieMart, and any other technology systems. (Open Ended Question) ## Description North Carolina A&T State University periodically has temporary staffing needs within the field of Information Technology (IT). This recruitment is intended to identify qualified candidates for temporary IT opportunities as workforce needs arise across the University. Temporary assignments may be available at various levels and across a broad range of IT disciplines, including technical support, systems administration, application support, cybersecurity, network services, web development, and other technology-related functions. Assignment length, work schedule, and level of responsibility will vary based on departmental needs. Potential Duties and Responsibilities Duties may include, but are not limited to: * Desktop and end-user device support * Software installation, configuration, and updates * System monitoring, maintenance, and troubleshooting * Technology-related communications and information support * Website maintenance and development * Enterprise-level IT support and services * Other duties as assigned by the supervisor, Specific job duties, qualifications, work schedules, and assignment durations will vary depending on the needs of the hiring department and the nature of the temporary assignment. Details regarding the position will be discussed with candidates selected for an interview. Only applicants who meet the minimum qualifications for a temporary opportunity will be considered. To enhance consideration, applicants are encouraged to upload all relevant certifications, licenses, training records, and other professional credentials at the time of application. Please Note: This posting will remain active for six (6) months. Applicants who wish to be considered for temporary opportunities after the posting has expired must submit a new application to the subsequent posting. Primary Function of Organizational Unit Information Technology Services (ITS) is responsible for strengthening and supporting the University's learning, discovery, and engagement activities by providing the information technology infrastructure, software, hardware and support to position the University on a path of operational excellence that integrates advanced technologies to enhance teaching, learning and research. ITS is comprised of seven operating units that report to the Office of the Vice Chancellor/ CIO. These operating units are: Enterprise IT Support Services, IT Security Services, Enterprise Applications Services, Infrastructure Services, Learning Technology Services, IT Operations Services and the Project Management Office. These units work collaboratively and cooperatively within the organization and across the university community to provide the information technology support and services required for the University. Work Hours 8:00am - 5:00pm; Monday - Friday; hours may vary Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies., To be considered for employment, an electronic application must be completed and submitted. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must upload a DD 214 Certificate of Release or Discharge from Active Duty to their application during the application process. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify to confirm work authorization in the United States. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station. Quick Link https://jobs.ncat.edu/postings/41533, + Indeed.com + Listserv + Other 2. * Please indicate any certifications you possess such as A+, Network+, etc. (Open Ended Question)