> Markdown version of [/jobs/ext/282252-it-help-desk-technician](https://www.wearedevelopers.com/jobs/ext/282252-it-help-desk-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Help Desk Technician - **Company:** PINNACLE STAFFING - **Location:** Des Moines, IA, United States - **Experience:** Experienced - **Salary:** $47,840.0 - **Contract:** Temporary contract - **Skills:** Microsoft Azure, PC Tools, Virtual Private Networks (VPN), Servicenow - **Published:** May 27, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=df400d6e52f7c6b5 ## About the Role Do you have experience in VPN?, Do you have a High school diploma or GED?, * High school diploma or equivalent required; computer related designation or certification preferred. 4-6 years related work experience required. * Intermediate technical PC skills including knowledge of operating systems, networking, and/or hardware required. * Must be detail oriented and have strong communication, customer service, analytical and problem-solving skills. * Ability to maintain confidentiality is essential. Working Conditions: May be required to move 50-60 pounds as a physical requirement of this position. * May be required to provide on call support., * IT Help desk: 4 years (Preferred) * ServiceNow: 4 years (Preferred) * Azure: 4 years (Preferred) ## Related Videos - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Wolfenstein 3D Postmortem](https://www.wearedevelopers.com/videos/525-wolfenstein-3d-postmortem) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure) - [WeAreDevelopers LIVE - Demo Time, Live Coding, End-to-End Testing and more](https://www.wearedevelopers.com/videos/1713-wearedevelopers-live-demo-time-live-coding-end-to-end-testing-and-more) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)