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# Systems Support Specialist - IT

- **Company:** Livingston Healthcare
- **Location:** Livingston, MT, United States
- **Salary:** $52,520.0
- **Contract:** Permanent contract
- **Skills:** Cerner, Microsoft Windows, Wireless LAN, Accounting Information Systems, Information Systems, System Configuration, IP Addressing, Microsoft Office, Microsoft Software, Routing, Tablet Computers, Electronic Medical Records, Computer Equipment, Cerner Revenue Cycle, Cisco
- **Published:** September 10, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=81d1eb5fcc536ce7

## About the Role

* Ability to effectively communicate information to system users at all levels.

 * Education: BS degree in Information Systems or business field; or, high school diploma and related experience.

 * Mastery of Microsoft applications including Microsoft Office Suite, Windows Operating systems and internet.

 * Knowledge of TCP/IP network basic concepts: IP addressing, routing, switching.

ADDITIONAL DESIRABLE QUALIFICATIONS:

 * Familiarity with health care financial information systems, (Cerner Revenue Cycle).

 * Familiarity with electronic medical records systems (Cerner Millenium preferred).

 * Microsoft, Cisco, CompTIA or other industry certifications.

## Description

Provides operational user support, training, customer service and assistance to all departments. Coordinates issue resolution with financial / records systems and clinical software system provider.

Schedule:

 * 1.0FTE (40 hours)
 * Mon-Fri
 * Call Rotation, * Responsible for the education and training of staff for supported applications.

 * Delivers education and training of staff for computer hardware, mobile devices, and telephone system hardware.

 * Provides user support on software and hardware questions and problems.

 * Assists computer users in resolving problem situations.

 * Assists in performing maintenance on computer hardware.

 * Provides departmental reports in response to management requests.

 * Performs device setup such as for printers, PCs, mobile devices, telephones, etc.

 * Interprets I.S. procedures and makes recommendations for revisions.

 * Communicates updated information to system users at all levels.

 * Manages the accuracy and currency of the system master files.

 * Maintains, upgrades, and builds network nodes, infrastructure, connectivity devices, and servers at all levels for both wired and wireless LANs and WAN connectivity.

 * Performs troubleshooting, configuring, and maintenance of the IP and analog telephone systems, as well as mobile cellular devices and tablets.

 * Documents all work, including I.S. equipment repairs, maintenance and troubleshooting, and telephone system work.

ADDITIONAL RESPONSIBILITIES:

 * Responsible for presenting to and teaching groups of people.

 * Provides recommendations for strategies and resource allocation needed to meet system-related goals.

 * Monitors quality improvement and auditing to insure full compliance with federal and state guidelines.

 * Regularly covers the I.S. Help Desk phone and assist users with general I.S. issues.

 * Assumes periodic on-call responsibility, providing after-hours and weekend technical support availability.

 * Performs other duties as assigned.