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# Senior Technical Lead (Dynamics 365)

- **Company:** UCL
- **Location:** London, UK
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Application Release Automation, Automation of Tests, Microsoft Azure, Cloud Computing, DevOps, Microsoft Dynamics CRM, Github, Microsoft Dynamics, Release Management, Power Platform Integration, Information Technology, Software Version Control
- **Published:** September 10, 2026
- **Apply:** https://www.collegerecruiter.com/job/2840588402-senior-technical-lead-dynamics-365

## About the Role

You will bring deep technical knowledge of Dynamics 365 architecture, solution design and development standards, with experience in DevOps, automated testing and release management using tools such as GitHub and PAC CLI. A strong understanding of Azure and cloud technologies will also be highly valued.

You'll be a confident communicator, able to translate complex technical concepts for non-technical audiences and build trusted relationships with stakeholders at all levels. Experience leading teams, mentoring others, and managing operational support will help you thrive in this role.

Experience of working with Dynamics 365 Customer Service and Marketing modules is essential, as is substantial experience working with Power Platform components. A degree in computer science or a related discipline-or equivalent professional experience-is expected.

You'll be motivated by technical excellence and collaboration, with a proactive, solution-focused mindset. Above all, you'll be passionate about delivering high-quality digital services that enhance the experience of UCL's students and staff.

## Description

We are looking for a Senior Technical Lead (Dynamics 365 CRM/CE) to provide expert leadership in the design and delivery of UCL's CRM and Power Platform solutions. This is a key technical role within our CRM Platform team, helping to shape the future of how UCL manages relationships and delivers exceptional experiences for our student, applicant and partner communities.

Working as part of a cross-functional agile team, you will take ownership of designing and implementing enterprise-grade solutions using Dynamics 365 CRM/CE and the Power Platform. You will collaborate with product owners, developers, analysts and stakeholders across the university to deliver high-quality, scalable solutions that meet UCL's business needs.

You will lead the technical roadmap for the platform, ensuring that developments align with UCL's enterprise architecture standards. You'll take responsibility for DevOps practices, including release automation, source control, testing and operational support. You'll also contribute to service improvements, ensuring the reliability, performance and data quality of our CRM systems.


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