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# Dynamics 365 Application Support Analyst

- **Company:** Boston Hale
- **Location:** London, UK
- **Contract:** Permanent contract
- **Skills:** Microsoft Dynamics, Systems Integration
- **Published:** September 10, 2026
- **Apply:** https://www.collegerecruiter.com/job/2858102303-dynamics-365-application-support-analyst

## About the Role

* Proven experience supporting D365 SCM in a functional capacity
 * Strong understanding of finance / operational business processes
 * Experience with configuration, support, and incident resolution
 * Exposure to CE or Power Platform (desirable)
 * Familiarity with ITIL environments

You'll be joining a collaborative team supporting a critical Dynamics 365 estate that underpins key organisational functions.

## Description

* Provide 2nd line support across D365 Supply Chain Management (F&SCM) (core focus), alongside CE and Power Platform
 * Troubleshoot system/data issues and manage users, roles, and security
 * Monitor integrations, batch jobs, and workflows to ensure system stability
 * Support small changes, enhancements, and continuous improvement initiatives
 * Assist with release cycles, testing, and environment management
 * Collaborate with internal teams and third-party partners


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