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# IT-Techniker in Frankfurt

- **Company:** Deutsche Telekom AG
- **Location:** München, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Wireless LAN, Active Directory, Apple IOS, JIRA, Cyber Security, Dynamic Host Configuration Protocol, Desktop Computing, Domain Name System (DNS), Microsoft Exchange Server, Hyper-V, Issue Tracking Systems, Virtual Private Networks (VPN), Local Area Networks, Microsoft Office, System Center Configuration Manager, Azure Active Directory, Systems Integration, TCP/IP, Transmission Control Protocol (TCP), Virtualization Technology, Network Routers, OTRS, Peripherals, Firewalls (Computer Science), Microsoft InTune, Network Support, Laptops, Operational Systems, Servicenow, Vmware
- **Published:** September 10, 2026
- **Apply:** https://jobs.meinestadt.de/muenchen/standard?id=259841890

## About the Role

* Abgeschlossene IT-Ausbildung (z.B. Fachinformatiker Systemintegration (m/w/d), IT-Systemelektroniker (m/w/d) etc.) oder vergleichbare Berufserfahrung im IT-Support
 * Windows Betriebssystemen, Active Directory, Office 365, Microsoft Exchange, Netzwerktechnik und IT-Sicherheit
 * Erfahrung mit Ticketsystemen und ITIL-Prozessen
 * Kenntnisse in Client-Management-Tools (z. B. SCCM, Intune, GPOs, Imaging) von Vorteil
 * Grundverständnis in Virtualisierung (VMware, Hyper-V) wünschenswert
 * Sehr gute Deutschkenntnisse, gute Englischkenntnisse

## Description

Microsoft Entra ID
WLAN
Client-Management
Second Level Support
MS Exchange Server
iOS
Windows
Fehleranalyse
ITIL
Englisch
OTRS
VMware
Netzwerktechnik
Active Directory
VPN
DNS
Ticketsystem
IT-Sicherheit
IT
Firewall
ServiceNow
Jira
LAN
Help Desk
TCP
Support
Systemintegration
Service Desk
Hyper-V
Virtualisierung
Deutsch, * Technischer Support im 1st und 2nd Level Support für Windows-basierte Clients und Server

 * Fehleranalyse, Troubleshooting
 * Microsoft Active Directory (AD)
 * Exchange / Microsoft 365 / Azure AD
 * IT-Arbeitsplätzen, Notebooks, Desktops, Peripherie, Druckern und mobilen Endgeräten (iOS/Android)
 * Ticketsystem (z. B. ServiceNow, Jira, OTRS)
 * Netzwerk-Support (DNS, DHCP, TCP/IP, VPN, WLAN, LAN, Firewalls, Switches, Router)
 * Unterstützung bei Rollouts, Migrationen und IT-Projekten im Microsoft-Umfeld, * Tarifgebundener Vertrag (GVP)
 * Festes Monatsgehalt inklusive übertarifliche Bezahlung
 * Projektzulage ab dem ersten Einsatztag
 * Urlaubs- und Weihnachtsgeld nach GVP
 * Vergütung nach Equal-Pay-Modell
 * Mitarbeiterempfehlungsprogramm
 * Langfristige Kundeneinsätze
 * Hohe Übernahmequote beim Kunden


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