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# Technical Writer, Amazon Leo Security Productivity Infrastructure and Services

- **Company:** Amazon.com, Inc.
- **Location:** Bellevue, WA, United States
- **Salary:** $81,300.0 - $142,300.0
- **Contract:** Permanent contract
- **Skills:** Application Configuration Access Protocols, Software Documentation, Information Technology
- **Published:** September 10, 2026
- **Apply:** https://www.jobmonkeyjobs.com/career/28007843/Technical-Writer-Amazon-Leo-Security-Productivity-Infrastructure-Services-Washington-Bellevue-7375

## About the Role

Bachelor's degree in Computer Science or a closely related field

 - Experience as a technical editor or writer of technical documentation working with style guides, Experience in project management

## Description

* Partner with service and operational teams to optimize and maintain user guides, process guides, and application configuration documentation, ensuring a consistently high quality bar across all deliverables.
 * Triage user feedback, prioritize actionable items, and incorporate insights into content improvement plans shared during WBR and MBR updates.
 * Create and maintain integrated help content and training on the Amazon training service consoles, reporting on adoption metrics and content effectiveness in WBR and MBR forums.
 * Collaborate with internal and external stakeholders to conceptualize and develop content that drives user adoption of supported services, including user documentation, graphics, training material, and interactive storyboards.
 * Create, maintain, and edit content for a global and technically diverse audience, ensuring consistency and accessibility across all formats.
 * Manage all aspects of the documentation lifecycle: planning, testing, maintaining, and delivery, with progress and milestones tracked and communicated through WBR and MBR updates.
 * Leverage metrics to identify underperforming content, develop improvement plans, and present findings and action items in WBR and MBR reviews to maintain visibility and accountability.