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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Billing Platform Functional Analyst - **Company:** WAYSTAR HEALTHCARE, LLC - **Location:** Atlanta, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), BigQuery, Software as a Service, Information Systems, Data Auditing, Data Validation, Information Engineering, Data Integrity, Data Mapping, Data Structures, Database Queries, DevOps, Monitoring of Systems, Knowledge Management, Release Management, Power BI, Salesforce.Com, Data Streaming, Datadog, Postman, Sql Optimization, Snowflake, Google Bigquery, Data Pipelines, Servicenow - **Published:** September 10, 2026 - **Apply:** https://startup.jobs/billing-systems-analyst-waystar-inc-9983726 ## About the Role * 4+ years of functional systems administration, billing operations, or finance technology experience within an IS/IT or Revenue Operations organization * Intermediate to advanced SQL proficiency - able to write complex queries, perform data audits, and troubleshoot integration issues at the record level * Hands-on experience with a commercial billing or subscription management platform; strong working understanding of bill plan structures and invoice workflows * Familiarity with Salesforce CPQ data structures (Quote, Quote Line, Order objects) and their downstream billing implications * Understanding of ASC 606 revenue recognition fundamentals and their impact on billing system configuration and data requirements * Demonstrated ability to work within IS/IT change control, documentation, and release management processes, * Oracle NetSuite experience - billing, invoicing, or revenue recognition module administration * Snowflake or Google BigQuery proficiency for building operational billing data sets and Finance close reporting * Experience with API integration monitoring tools (Postman, DataDog, or comparable) within an IS&IO or DevOps environment * Healthcare technology, SaaS, or recurring revenue business model experience * Familiarity with IS&IO change management and ITSM ticketing systems (ServiceNow or equivalent) and production release protocols * Power BI or comparable BI tool experience for building and maintaining KPI dashboards ## Description This role is the primary point of accountability for billing data quality, lead-to-customer activation accuracy, and the integration seam between Salesforce CPQ, the Waystar billing platform, and Oracle NetSuite. The Billing Platform Functional Analyst operates within IS&IO change control protocols and contributes to the broader Q2C systems governance framework led by the Director, Q2C Systems., * Own all day-to-day configuration, data model updates, and table-level administration of the Waystar billing platform (Waystar.com) within IS&IO change control protocols * Maintain and evolve billing rule sets, pricing structures, bill plan templates, and product hierarchy configurations to support current and new revenue models * Manage the lead-to-customer activation workflow: validate incoming opportunity data from Salesforce CPQ, resolve bill plan exceptions, and ensure record completeness before invoice generation * Own the data mapping and field alignment between the Waystar billing platform and Oracle NetSuite for accurate invoicing and ASC 606 revenue recognition * Support platform upgrades, patch testing, and production release validation in coordination with the Director, Q2C Systems and IS&IO infrastructure teams DATA INTEGRITY & QUALITY ASSURANCE * Design and maintain automated data validation routines to catch billing errors, orphaned records, and integration mismatches before they impact Finance or invoicing workflows * Establish and report on data quality KPIs on a regular cadence: billing error rate, lead-to-customer exception rate, activation lag, and invoice accuracy rate * Conduct root cause analysis on billing discrepancies; implement corrective configuration changes and document remediation steps within the IS&IO process library * Ensure billing data flowing into Snowflake and BigQuery is clean, complete, and aligned with ASC 606 revenue recognition logic - coordinating with the IS&IO Data Engineering team * Proactively surface recurring data quality patterns to the Director, Q2C Systems for systemic resolution rather than one-off remediation INTEGRATION OPERATIONS & MONITORING * Monitor and maintain the integration layer between Salesforce CPQ, Waystar billing, and Oracle NetSuite - including API health monitoring, sync frequency validation, and error alerting * Serve as first-level escalation for billing system integration failures, data pipeline outages, and Finance exception cases - triaging and resolving within defined IS&IO SLA * Document all integration data flows, field mappings, and exception-handling rules; maintain a living system-of-record within IS&IO knowledge management tooling * Collaborate with the Director, Q2C Systems and IS&IO infrastructure teams on platform upgrades, patch testing, and production release validation protocols * Participate in IS&IO incident response and post-incident review processes for billing platform outages or data quality events PROCESS IMPROVEMENT & REPORTING * Identify and implement configuration changes that reduce manual steps in billing workflows - specifically targeting minimum monthly billing review, partner billing splits, bundle management, and activation request processing * Build and maintain operational dashboards (Snowflake / BigQuery / Power BI) tracking billing KPIs for Finance, Revenue Operations, and IS&IO leadership review * Document standard operating procedures for billing platform administration, exception handling, and Finance case triage within the IS&IO process library * Support the Director, Q2C Systems in RFP processes, vendor assessments, and platform roadmap planning related to billing system evolution * Identify automation opportunities within the billing workflow and partner with the IS&IO engineering team to implement scalable solutions ## Related Videos - [Are Your APIs Ready for AI Agents](https://www.wearedevelopers.com/videos/2004-are-your-apis-ready-for-ai-agents) - [Debugging in the Dark](https://www.wearedevelopers.com/videos/1658-debugging-in-the-dark) - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [Software Engineering Social Connection: Yubo’s lean approach to scaling an 80M-user infrastructure](https://www.wearedevelopers.com/videos/1583-software-engineering-social-connection-yubo-s-lean-approach-to-scaling-an-80m-user-infrastructure) - [Why make use of an integration platform in today's software developments and infrastructure?](https://www.wearedevelopers.com/videos/758-why-make-use-of-an-integration-platform-in-today-s-software-developments-and-infrastructure) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Making Data Warehouses Fast: A Developer’s Story](https://www.wearedevelopers.com/magazine/107-making-data-warehouses-fast-a-developer-s-story) - [Highest Paying Tech Companies in Europe](https://www.wearedevelopers.com/magazine/162-highest-paying-tech-companies-in-europe) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again)