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# ServiceNow Platform Engineer for CMDB

- **Company:** Vanguard
- **Location:** Wayne, PA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Configuration Management Databases, Configuration Management, Performance Tuning, Systems Integration, System Availability, Technical Debt, Servicenow
- **Published:** May 14, 2026
- **Apply:** https://www.juju.com/job/00000000fzexe1

## About the Role

+ Minimum of five years related work experience. Three years of service assets and configuration management experience.

 + Undergraduate degree in a related field or the equivalent combination of training and experience. Graduate degree preferred.

 + Deep, hands-on experience engineering solutions on the ServiceNow platform, with strong CMDB expertise.

 + Proven ability to design and support scalable, enterprise-grade platform solutions.

 + Experience supporting ServiceNow implementations, upgrades, and new feature adoption.

 + Strong collaboration skills and ability to partner effectively with governance, product, and operational teams.

 + Comfort working in environments with high platform demand and competing priorities.

Preferred Qualifications

 + Experience with AI-driven features, automation, integrations, or performance optimization within ServiceNow.

 + Background supporting CMDB-related initiatives such as discovery, data quality, and platform scalability.

## Description

+ Build CMDB solutions aligned with ServiceNow best practices, performance standards, and long-term platform roadmaps.

 + Support the implementation, optimization, and adoption of advanced ServiceNow capabilities, including Now Assist and AI-driven features.

 + Ensure CMDB-related services remain stable, secure, resilient, and scalable as adoption and dependency continue to grow.

Platform Reliability, Performance & Delivery

 + Provide dedicated engineering coverage where broader ServiceNow platform teams are capacity constrained.

 + Accelerate delivery by reducing cycle time for enhancements, fixes, upgrades, and client requests impacting CMDB-dependent workflows.

 + Identify and reduce technical debt to improve maintainability, reliability, and future extensibility of the platform.

 + Support ongoing operational excellence for CMDB-related services.

Cross-Team Partnership & Enablement

 + Partner closely with CMDB governance, operations, platform, and client teams to translate requirements into durable, enterprise-grade technical implementations.

 + Act as a trusted engineering advisor for CMDB-related design decisions, trade-offs, and roadmap planning.

 + Enable safe and scalable adoption of new ServiceNow capabilities across the organization.

Why This Role Matters

 + Accelerates delivery of ServiceNow and CMDB capabilities.


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