> Markdown version of [/jobs/ext/2834858-microsoft-systems-engineer](https://www.wearedevelopers.com/jobs/ext/2834858-microsoft-systems-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Microsoft Systems Engineer - **Company:** CTC Technologies, Inc. - **Location:** Ann Arbor, MI, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Access, Microsoft Word, Microsoft Excel, Microsoft Windows, Active Directory, Application Layers, Software Applications, Microsoft Azure, Microsoft Outlook, Information Technology Consulting, Microsoft Office, Microsoft Software, Windows Servers, Windows Domain, Public Key Infrastructure, Windows PowerShell, Productivity Software, Azure Active Directory, Microsoft SharePoint, Software Troubleshooting, Microsoft InTune - **Published:** September 10, 2026 - **Apply:** https://www.ctctechnologies.com/careers/microsoft-systems-engineer ## About the Role * Hands-on experience administering Active Directory Domain Services (AD DS), ideally across multiple domains or client environments * Solid working knowledge of DNS and DHCP administration and troubleshooting * Experience with NTP / time synchronization in a Windows domain * Experience with Active Directory Certificate Services (AD CS) and PKI concepts (certificate templates, chains, revocation, renewal) Microsoft 365 & Productivity Applications * Administration experience with Microsoft 365 (M365), including Entra ID (Azure AD), ideally across multiple tenants * Experience administering or supporting Exchange Online * Experience administering or supporting SharePoint Online * Experience administering or supporting Microsoft Teams * Strong working knowledge of Windows desktop applications and Office/M365 apps - Word, Outlook, and Excel MSP / VAR Environment * Prior experience in an MSP, VAR, or IT consulting/services environment strongly preferred * Comfortable supporting multiple clients and tenants simultaneously, and switching context between environments throughout the day * Experience with PSA and RMM platforms (e.g., NinjaOne, or similar) a plus * Strong client-facing communication skills, with the ability to explain technical issues clearly to non-technical stakeholders * Ability to prioritize and manage multiple concurrent client tickets and projects against defined SLAs, * 3-5 years of experience in a systems or infrastructure engineering role supporting Windows and Microsoft environments * Strong troubleshooting and root-cause analysis skills across network, identity, and application layers * Clear written and verbal communication skills, with the ability to document technical work for both technical and non-technical audiences, * Relevant certifications such as Microsoft Certified: Identity and Access Administrator Associate, Microsoft 365 Certified: Administrator Expert, or Microsoft Certified: Windows Server Hybrid Administrator * Experience with PowerShell scripting for automation of AD and M365 administrative tasks across multiple client environments * Familiarity with Microsoft Partner Center, Granular Delegated Admin Privileges (GDAP), and/or Azure Lighthouse for managing client tenants * Exposure to hybrid identity (Entra Connect / Azure AD Connect) and conditional access policies * Experience with endpoint management tools such as Microsoft Intune ## Description * Administer and support Active Directory Domain Services across multiple client environments, including domain controllers, OU structure, Group Policy, and directory replication. * Manage core network services - DNS, DHCP, and NTP - for client environments, ensuring reliable name resolution, IP address allocation, and time synchronization. * Design, deploy, and maintain Active Directory Certificate Services (AD CS) and PKI for clients, including certificate templates, issuance, renewal, and revocation. * Administer client Microsoft 365 tenants, including Entra ID (Azure AD) identity, conditional access, licensing, and device/app management. * Support and maintain Exchange Online, SharePoint Online, and Microsoft Teams for clients, including configuration, permissions, and troubleshooting. * Provide advanced end-user support for Windows and Microsoft 365 desktop applications - including Word, Outlook, and Excel - across the client base. * Serve as an escalation resource for Tier 2/3 tickets involving identity, directory services, network services, or M365 availability, performing root-cause analysis and remediation. * Participate in client onboarding and project work, including new AD and M365 tenant builds, migrations, and infrastructure deployments as part of VAR-sold solutions. * Document all work clearly and consistently in the company's PSA/ticketing platform and manage competing priorities across multiple clients against contracted SLAs. * Maintain accurate client documentation for AD, PKI, and M365 configurations, and contribute to change management and security best practices. * Collaborate with the sales and account management teams on identity governance, certificate lifecycle management, and technology recommendations for clients. ## Related Videos - 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