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# Technical Support Associate

- **Company:** Pitney Bowes Inc
- **Location:** United States (Remote available)
- **Salary:** $39,520.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Office, Wi-Fi Technology
- **Published:** May 14, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=1bfafa7eeec709f7

## About the Role

Do you have experience in Technical Proficiency?, * Resolve problems efficiently and effectively, and process revenue related transactions

 * Have extensive knowledge of networking and troubleshooting as well as the ability to talk to IT professionals, USPS/Government, and escalated clients

Your background:

 * The ability to work an 8-hour shift between the hours of 7am - 5pm CST Mon-Fri, with Out-of-Hours rotation once fully trained
 * Experience providing excellent oral/written communication and problem-solving skills
 * Self-motivated and able to follow instructions and structure as necessary
 * Proven organizational skills and the ability to multi-task
 * Courtesy, patience and analytical abilities in order to handle client concerns
 * Call center experience is preferred
 * The ability to de-escalate and resolve client issues and a minimum of one year of Customer/Client Service experience
 * Experience in Microsoft office applications, internet, chat, and email
 * Technical aptitude to remote resolve technical issues that could include, internet, Wi-Fi, and proxies
 * Experience with hardware and software

## Description

An individual that likes challenges- No day is the same ! You are a loyal individual who is an independent thinker, self-starter who can provide premier technical support by communicating through the use of phone, e-mail, and/or web chat. You are passionate about providing top-notch technical support to clients including, but not limited to, the United States Postal Service and other government accounts for Pitney Bowes mailing and shipping systems, including our flagship product.


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