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# Junior IT SUPPORT SPECIALIST

- **Company:** Seek Thermal
- **Location:** Brea, CA, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Outlook, Inventory Management Software, Network Troubleshooting, Microsoft Office, Networking Basics, QuickBooks (Software), Laptops, User Administration, User Accounts
- **Published:** September 10, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=eee6d24338eab008

## About the Role

* Strong Self-Management: Proven ability to work independently, manage workload priorities, and take ownership of tasks from end to end.
 * 1-2 years of hands-on experience or relevant coursework in an IT support/helpdesk role.
 * Strong working knowledge of administrative tasks in Microsoft Teams and Microsoft Outlook.
 * Understanding of Windows operating systems, networking basics, and office hardware.
 * Excellent problem-solving skills and a proactive, customer-service mindset.

Preferred Experience (A Plus!)

 * Experience with QuickBooks (user administration, system updates, or basic troubleshooting).
 * Familiarity with Fishbowl Inventory software or similar ERP/inventory management platforms.

## Description

We are seeking a motivated, self-managed Junior IT Support Specialist to join our team. In this role, you will be responsible for providing front-line technical support, managing day-to-day office technology, and ensuring our core systems run smoothly. This position requires someone who takes initiative, manages their time effectively, and can prioritize tasks with minimal supervision., * Self-Manage Daily Operations: Independently prioritize incoming support requests, track project timelines, and ensure timely resolution of technical issues.

 * Serve as the primary point of contact for internal IT support requests, troubleshooting hardware, software, and network issues.
 * Administer and maintain user accounts, permissions, and settings within Microsoft 365 (including Outlook and MS Teams).
 * Set up, configure, and deploy desktop workstations, laptops, printers, and peripheral devices for staff.
 * Document support tickets, resolution steps, and technical processes to maintain an organized knowledge base.


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