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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Client Solutions Manager - **Company:** EDUCATIONAL CREDENTIAL EVALUATORS INC - **Location:** Milwaukee, WI, United States (Remote available) - **Experience:** Experienced - **Salary:** $59,250.0 - $70,954.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Office, Microsoft PowerPoint, Microsoft Onedrive, Operational Systems, Hubspot - **Published:** May 14, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=176bfa6f8a0ed6de ## About the Role Do you have experience in Technical Proficiency?, Do you have a Bachelor's degree?, To perform the job successfully, an individual should demonstrate the following competencies: Communication Communication - Writes clearly, informatively, without error, and ensures ECE's style is represented in all communication, speaks clearly and persuasively, listens, and gets clarification, responds well to questions, demonstrates presentation skills, demonstrates attention to detail and ensures that all communication adheres to ECE brand standards, provides excellent customer service. Relationship Focus Relationship Focus - Approaches others in a tactful manner, builds strong relationships, is flexible/adaptable, solicits and applies feedback, responds promptly to customer needs, shows respect and sensitivity for cultural differences, responds to requests within one business day, collaborates with internal departments. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accepts responsibility for own actions. Delivers Results Delivers Results - Demonstrates accuracy and thoroughness, meets productivity standards and goals, completes work on time and within budget, develops, prioritizes, and plans work activities, demonstrates organization and project management skills. Time Management - Prioritizes and plans work activities; Uses time efficiently; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Functional Expertise Functional Expertise - Assesses own strengths and weaknesses, pursues training and development opportunities, strives to continuously build knowledge and skills through professional development opportunities, and shares expertise with others. Business Acumen - Understands business implications of decisions, demonstrates knowledge of market and competition, aligns work with strategic goals, presents numerical data effectively, collects and researches data, uses intuition and experience to complement data. Organizational Focus Organizational Focus and Responsibility - Follows policies and procedures, supports organization's goals and values, identifies external threats and opportunities to the company. Commitment & Responsibility - Keeps commitments, arrives at meeting and appointments on time, ensures work responsibilities are covered when absent, works independently or collaboratively depending on the situation, manages competing priorities., To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required., A bachelor's degree in business, marketing, communication, or similar area recommended, and a minimum of 3 years of experience in a client or customer-facing or sales role such as recruitment or admissions, preferably in the higher education or the credential evaluation industry. Professional Experience 3-5 years of experience in ECE's key market of international college admissions or similar experience is a plus. Experience in (or strong knowledge of) one of ECE's secondary markets (human resources/staffing, employers/licensure bodies, Canadian higher education, study abroad, education agents) is highly desired. Experience in writing proposals is desirable, as is experience coordinating with technical implementation or account management teams. Experience researching and opening new markets using a targeted approach is preferred. Computer Skills This role requires proficiency with technologies including but not limited to the full Microsoft suite- including Teams, Outlook, Word, PowerPoint, Excel, and OneDrive. Experience with organizational operations systems and a willingness to learn ECE's systems is necessary. Experience with CRM products (HubSpot) is a plus. Foreign Language Skills No foreign language skills are required for this position, however, experience supporting an organization with a global scope is ideal. ECE serves individuals, institutions, and other key stakeholders from all over the world. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to calculate figures and amounts such as proportions and percentages. ## Description Summary: Manages a sales territory as a trusted representative for one of the most highly regarded organizations supporting international education today. Cultivates business opportunities and generates relationships with ECE's primary and secondary markets: higher education institutions in the U.S. and Canada, healthcare organizations, employers (corporations, staffing companies, background check organizations), professional associations, and international educational consultants/agents. Collaborates on a creative, dynamic marketing team supporting a mission-driven, service-obsessed, tech-powered nonprofit organization., This position entails an 80/20 split between time spent on direct sales, marketing, and outward-facing communication (80%) and more internal-facing support, including research and special projects as assigned (20%). Sales Develops new business relationships by generating leads through various channels and transitioning them into customers by finding solutions to their problems. Develops a business pipeline by identifying appropriate contacts with prospective client organizations. Initiates outreach with "warm" sales calls and emails in a thoughtful, organized way. Tracks follow-up and adjusts outreach as needed. Responds to rejection with poise, consistent with ECE's brand as a trusted, collegial partner. Drives revenue initiatives. Demonstrates an outstanding knowledge of all ECE products and services. Identifies prospects' needs and explains ECE's value propositions relevant to those needs. Contributes to continuous improvement efforts to optimize the sales function. Works with team members to develop new sales tools and make recommendations for ongoing enhancements. Collaborates with Marketing team to establish effective go-to-market strategies to strengthen existing markets and open new ones. Completes and coordinates Requests for Proposals (RFP) or Requests for Quotes (RFQ) from institutions and organizations within assigned territory. Client Relations Nurtures relationships within a sales territory consisting of several regions as defined by NAFSA: Association of International Educators, provinces in Canada, and internationally. Works to become a recognized, trusted figure within that territory. Creates a positive working relationship for both newly acquired and established clients by anticipating and responding promptly to client needs. Asks insightful questions of clients to determine their unique needs relative to their industry. Based on a detailed understanding of ECE products and capabilities, suggests creative solutions to those needs. Works closely with Institution Support team to service accounts. Brand Promotion Supports the established company image and reputation in the field. Represents ECE at conferences for business development purposes. Research Utilizes market intelligence (primary and secondary) to identify new business opportunities/targets and measures results against goals. Provides feedback to ECE about market trends, competitive threats, unmet needs, and opportunities to deliver greater value to customers by extending company offerings. Technology Works with customer relations management (CRM) system, (HubSpot), to manage sales activities by maintaining an active record of client touch points and follow-ups to ensure deadlines are met, new business is cultivated, and internal stakeholders are informed. Participates in other projects and initiatives and assists with other duties of the Marketing and Client Services team. ## Related Videos - [Why Your Next Best Talent Might Not Be in Your Neighborhood](https://www.wearedevelopers.com/videos/1861-why-your-next-best-talent-might-not-be-in-your-neighborhood) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software) - [The Future of Recruiting: Innovations and Challenges in the European IT Sector](https://www.wearedevelopers.com/videos/1056-the-future-of-recruiting-innovations-and-challenges-in-the-european-it-sector) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) ## Related Articles - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [How to Write a CV and Interview if You Don't Fully Qualify For The Job](https://www.wearedevelopers.com/magazine/183-how-to-write-a-cv-and-interview-if-you-don-t-fully-qualify-for-the-job) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)