> Markdown version of [/jobs/ext/2836352-forward-deployed-engineer](https://www.wearedevelopers.com/jobs/ext/2836352-forward-deployed-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Forward Deployed Engineer - **Company:** Capgemini - **Location:** Diegem (Machelen), Belgium - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, Cloud Computing, DevOps, Knowledge Management, Software Tools, Software Engineering, Systems Integration, Microsoft Power Automate, GitHub Copilot, Large Language Models, Generative AI, AI Platforms, GPT - **Published:** September 11, 2026 - **Apply:** https://www.capgemini.com/jobs/552919-en_US_SAPBTP/x/ ## About the Role The ideal candidate combines strong Customer Experience expertise with hands-on engineering and AI capabilities. They understand how customer journeys, business processes, data, and technology connect, and can work effectively with both business and technical stakeholders to deliver practical, high-impact solutions., * Proven experience in digital Customer Experience initiatives, with a strong understanding of customer journeys across digital and assisted channels. * Deep expertise in at least one complex industry, preferably Energy & Utilities, Public Sector, Manufacturing, or Automotive. * Solid software engineering background, including application development, APIs, integrations, cloud platforms, and modern engineering practices. * Practical experience with generative AI, AI agents, LLMs, and AI-assisted development tools such as GitHub Copilot, ChatGPT, Claude, or Microsoft Copilot. * Strong communication and problem-solving skills, with the ability to bridge business needs and technical solutions in fast-changing environments. * Collaborative mindset and consulting-oriented approach, with additional experience in AI platforms, CRM/CX technologies, solution architecture, workshops, or technical pre-sales considered a plus. Relevant AI, cloud, Customer Experience, or industry certifications are an advantage, although demonstrated industry expertise and delivery experience are considered more important than certifications alone. ## Description Within our Digital Customer Experience practice, we help organisations enhance the experiences of customers, citizens, employees, and partners by leveraging technology, data, and AI. We are looking for a Forward Deployed Engineer who combines strong software engineering capabilities with Customer Experience expertise and industry insight. In this role, you will work closely with clients to understand their business challenges, validate innovative solutions, and transform high-value ideas into scalable capabilities, collaborating with multidisciplinary teams across design, architecture, data, and platforms., * Partner with client stakeholders to understand industry challenges, customer journeys, and technology ecosystems. * Translate business needs into clear use cases, technical requirements, and value-driven solution opportunities. * Identify and apply software, automation, data, and AI capabilities to improve customer and business outcomes. * Build prototypes, MVPs, and intelligent solutions, including applications, APIs, AI agents, and workflow automation. * Leverage generative AI and AI-assisted engineering tools to accelerate customer service, knowledge management, personalisation, development, and testing. * Collaborate with multidisciplinary teams to bring successful concepts into production while sharing reusable industry solutions and best practices. Experience in Energy & Utilities, Public Sector, Manufacturing, or Automotive is highly valued, as knowledge of the customer journeys, regulations, processes, and technology landscapes within these sectors is a key differentiator., * The opportunity to combine industry expertise with applied AI and software engineering. * Close collaboration with specialists across Customer Experience, design, architecture, data and engineering. * Opportunities to deepen your expertise in Energy & Utilities, Public Sector, Manufacturing or Automotive. * The freedom to experiment, validate ideas and turn successful concepts into working solutions. * A collaborative environment focused on responsible innovation and measurable client outcomes. ## Related Videos - [This App Reached 10,000 Users in One Week. Here's How.](https://www.wearedevelopers.com/videos/100329-this-app-reached-10-000-users-in-one-week-here-s-how) - [AI PowerPlay: Building High-Impact Teams & Transformative Solutions](https://www.wearedevelopers.com/videos/1005-ai-powerplay-building-high-impact-teams-transformative-solutions) - [ Evaluating AI models for code comprehension](https://www.wearedevelopers.com/videos/1462-evaluating-ai-models-for-code-comprehension) - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) - [Agentic DevOps: How AI-Powered Automation Transforms Software Delivery on GitHub and Azure](https://www.wearedevelopers.com/videos/1539-agentic-devops-how-ai-powered-automation-transforms-software-delivery-on-github-and-azure) - [From AI Assistance to Agentic Systems: Scaling Sovereign AI in Banking](https://www.wearedevelopers.com/videos/100070-from-ai-assistance-to-agentic-systems-scaling-sovereign-ai-in-banking) ## Related Articles - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Got AI ideas but no money? Here are 10 free ways to level up your AI skills with Google Cloud](https://www.wearedevelopers.com/magazine/600-got-ai-ideas-but-no-money-here-are-10-free-ways-to-level-up-your-ai-skills-with-google-cloud) - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [The Prompt Engineer ✍️](https://www.wearedevelopers.com/magazine/216-the-prompt-engineer) - [What is Agentic Programming and Why Should Developers Care?](https://www.wearedevelopers.com/magazine/625-what-is-agentic-programming-and-why-should-developers-care) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)