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# Network Engineer

- **Company:** Hays plc
- **Location:** Gloucester, UK
- **Salary:** £47,000.0
- **Contract:** Permanent contract
- **Skills:** Cisco Unified Communications Manager, Session Initiation Protocols, Network Configuration and Change Management, Network Architecture, Network Monitoring, Wide Area Networks, Computer Network Technologies, Cisco Unified Contact Center Enterprise (UCCE), SolarWinds (Software), Performance Monitor
- **Published:** September 11, 2026
- **Apply:** https://www.hays.co.uk/job-detail/network-engineer-gloucestershire_4827023

## About the Role

* Cisco Unified Contact Center Enterprise (UCCE)
 * Microsoft Teams Voice
 * SIP (Session Initiation Protocol)
 * Voice networking / telephony infrastructure
 * Wider networking experience
 * SolarWinds monitoring
 * LAN/WAN networking knowledge

## Description

Hays are supporting a large public sector organisation in Gloucestershire to recruit a Voice-focused Network Engineer on a permanent basis. The role is paying up to £47kpa + on-call bonus and is hybrid, working typically 2 or 3 days per week on site. To be considered for this role, you'll need to be eligible for security clearance.

This role is primarily a Voice-focused Network Engineer position with broader networking responsibilities. The client is specifically looking for someone with strong voice telephony experience who can also support wider network infrastructure.

Key Responsibilities

 * Support and maintain voice and network infrastructure.
 * Network configuration, installation and maintenance.
 * Incident diagnosis and fault resolution.
 * Network monitoring and performance reporting.
 * Hardware/software installation and upgrades.
 * Backup and recovery activities.
 * Helpdesk and escalated support.
 * Participate in a 24/7 on-call rota (approximately 1 week in 4).

Technical Requirements

 * Cisco Unified Communications Manager (CUCM)
 * Cisco Unified Contact Center Enterprise (UCCE)
 * Microsoft Teams Voice
 * SIP (Session Initiation Protocol)
 * Voice networking / telephony infrastructure
 * Wider networking experience
 * SolarWinds monitoring
 * LAN/WAN networking knowledge

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
#4827023 - Jamie


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