> Markdown version of [/jobs/ext/283925-supervisor-it-provisioning](https://www.wearedevelopers.com/jobs/ext/283925-supervisor-it-provisioning). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Supervisor, IT Provisioning - **Company:** Ent Credit Union - **Location:** Apple Valley, MN, United States - **Experience:** Expert - **Salary:** $102,000.0 - $120,000.0 - **Contract:** Permanent contract - **Skills:** Multitier Architecture, Software Applications, Data Integrity, Data Security, Networking Hardware, Network Monitoring, Citrix Systems, Proprietary Software, Wide Area Networks, Web Applications, Peripherals, Information Technology, User Accounts - **Published:** May 14, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=dc1dde30c81e8141 ## About the Role Do you have experience in Research?, Do you have a High school diploma or GED?, * High School Diploma/G.E.D. or equivalent * 7+ years' experience in an Information Technology role. * 1+ years' supervisory or team leadership experience preferred Technical or Specialized Knowledge/Skills: * Demonstrated experience in support of PCs, thin-client devices, network devices, LAN/WAN technologies, and peripherals. * Demonstrated knowledge and support of a wide variety of software applications, including standard desktop packages, as well as n-tier proprietary software architectures, Citrix thin-client, web-based applications, and ancillary functions. * Demonstrated experience of IT systems/data security - specifically as it relates to system hardening and security processes to minimize exposure to the organization to include a strong understanding of security as it relates to financial institutions or other industries that must comply with federal regulations. * Demonstrated excellence in providing superb customer service. * Excellent analytical skills. * Strong communication skills (written, verbal, and listening). * Vendor management skills. * Price control and budgeting skills. * Proficiency with network management systems and basic software packages. * Demonstrated experience in leading others and managing in a technical environment. * Demonstrated experience in defining support and delivery processes based on industry standards such as ITIL. * Demonstrated experience in defining policy and procedures which adhere to defined corporate directives and goals. * Ability to learn and apply new and emerging concepts very quickly. * Has a strong and broad understanding of Wings' products, services, and basic business processes. * Understands the business impact of different solutions, and can assess the tradeoffs between business needs, technology requirements and costs. * Has breadth and depth of knowledge of the IT service support industry. Additional Information PAY RANGE: $102,000-$120,000 Annually (I15) plus 10% annual target bonus. Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, location and internal pay equity. ## Description The IT Provisioning Supervisor plays a critical role in ensuring timely and accurate delivery of IT services to end users across the organization. This position is responsible for overseeing the provisioning of hardware, software, and user accounts, including onboarding new employees, facilitating internal moves, and managing separations. The supervisor ensures that all provisioning activities align with security policies and operational standards, maintaining data integrity and access control throughout the user lifecycle. By coordinating closely with HR, IT support, and infrastructure teams, the specialist helps streamline transitions and enhance the overall user experience, contributing to operational efficiency and compliance. The Provisioning team is also responsible for asset management of all hardware, and lifecycle for end user devices. Essential Functions * Supervise and provide technical direction for members of the provisioning team. * Provision user accounts, devices, and work through the Mover, Joiner, Leaver process for users. * Procurement of IT services and equipment. Asset Management for devices across the organization. * Job specific accountabilities based on job description such as meetings, escalated ticket resolution, reporting and trending, etc. * Research, test and recommend technology solutions. * Establish and enforce policies and procedures in line with security and strategic objectives. * Mentorship, performance reviews, statuses, etc. * Bank Secrecy Act: Remains cognizant of and adheres to Wings policies and procedures, and regulations pertaining to the Bank Secrecy Act. ## Related Videos - [What if your HR software adapted to you, not the other way around?](https://www.wearedevelopers.com/videos/100259-what-if-your-hr-software-adapted-to-you-not-the-other-way-around) - [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable) - [Crypto-secure Data Management with In-Database Blockchain](https://www.wearedevelopers.com/videos/632-crypto-secure-data-management-with-in-database-blockchain) - [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes) - [Recruitment Reinvented: Bold strategies and the $10K signing incentive](https://www.wearedevelopers.com/videos/1068-recruitment-reinvented-bold-strategies-and-the-10k-signing-incentive) - [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky) ## Related Articles - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany)